11AM - 7PM
1200 Morris Tpke # A233, Short Hills“Awesome experience today. The clasp on my speedmaster moonphase lost a screw and I dropped in to have them take a look at it. They greeted me very politely and took the watch to see if they had a replacement screw. 5 minutes later I was all set. Very happy with customer service and commitment to stand behind their product.”
“Overall, had an amazing experience.
Emely Ortiz was my representative, helping me with my order.
She was attentive, smart and very helpful with my final order purchase and even suggested better alternation for the same price.
Highly recommend!”
“After placing an order of jewelry boxes and necklaces online for Christmas, I went to the Kendra Scott - Short Hills Mall location to exchange one of the jewelry boxes because my daughter wanted a different color.One week later, I went to wrap presents, and I realized that I left one of the KS necklaces in the jewelry box I had returned. I was so upset.I went back to the store the next day, explained the whole story (and showed my receipts). The saleswoman, Hannah, was so kind and understanding, and replaced the necklace.The holiday season is a stressful time, and to receive such kindness after I had made a mistake meant so much. Thank you to Hannah at Kendra Scott - Short Hills for remembering what the holiday season is all about.”
“Visited this Store on Saturday with my Fiance and had a Wonderful Experience with the Sales person Carrie. The Customer Service and Treatment was Stellar. First time Visiting This Store and Location and Must Say it was A Pleasure. Learned alot about the Brand and was Shown Many Items to my Liking. Still Deciding Which Company to Choose Rings from For me and My Fiance. But with the Customer Service From Carrie this reaches the top of the List of Experiences. If you are Looking for Fine Mens and Ladies Jewelry Stop in and Say Hello to Carrie while you are there and Buy Something on your Way out!”
“The Pandora at the Short Hill Mall was exceptional. “DJ” Sales Lead was extremely helpful. She was informative, attentive and knowledgeable about the jewelry. My wife and I selected two pieces to get engraved and DJ helped us with the whole process and even told us how she had learned to tweak the engraving process to throw in an extra line.My wife also grabbed an extra ring and DJ continued to make the experience personal and professional.Overall she made the experience personal and memorable. 10/10 I would definitely come back. The entire staff was friendly and welcoming, they were not pushy at all like most other jewelry stores.If you are in the area definitely stop in and ask for DJ.”
“Very friendly staff and pretty easy to get to the store! They didn’t had was I was looking for but Naz convinced me to order it online. Very easy to work with and attentive. Thank you again!”
“Visited Cartier Short-hills for the first time today and thanks to Dan Oelke I am glad I did. What a gentleman he is who gives you a real luxury shopping experience. My husband and I visited the boutique to purchase a love bracelet and a love ring, the whole experience was seamless and super fun thanks to Dan. He made us feel at home and talked us through every detail of each piece he had me try on. We ended up purchasing exactly what we went in for and left happy all thanks to the kindest, sweetest and the most professional sales professional Dan Oelke who him self is luxury through and through.”
“I wanted to take some time to shout out this Short Hills Van Cleef location. I have shopped here since 2020 and keep coming back. Everyone here is professional, courteous and eager to help. I believe management has a lot to do with the boutique experience and Nick definitely sets the bar high for his employees, which is why the customer service is unmatched. I have visited many VCA boutiques and I keep comparing them to this location because it’s exceptional.
This location is smaller but it’s cozy, quaint and usually stocked really well ! You can get lucky with some hard to find pieces so it’s definitely worth a visit.
**Great job Short Hills VCA team and Nick keep up the good work (merci ?.)**”
“I would like to start this review by saying a big special Thank You to Robin Aldred young Lady is one of a kinda. Whenever you walk in ask for Robin she’s always in a great mood. She made my birthday very special last year. She continues to make my day every time I walk into the store. One thing about me I love wonderful customer service. People who care about their jobs and have a passion for Selling a work of art are hard to find nowadays. I will continue shopping at this location if Robin is on shift. So far I’ve purchased about Three David Yurman pendants and one box chain Necklace for men! Let me tell you the amount of compliments i get on these pieces when I put them together it looks really good! The next thing on my list is the two bracelets I tried on yesterday. David Yurman's jewelry is a work of art I honestly would love to meet the owners David and Sybil Yurman one Day! I'm your biggest Fan PSA because of Robin make sure you guys and girls take care my Beautiful Lady!❤️? - Taniel A Celestin”
10AM - 7PM
1200 Morris Tpke, Short Hills“OUTSTANDING customer service! My advisor texted me to inquire about how I was doing and if I needed anything. What a lovely touch, and it just so happens I needed a gift for a friend celebrating their Birthday in Michigan, I couldn’t be there. The gift purchase was convenient and seamless - all completed via mobile except the gift was shipped to me instead of my friend! The store leader, Christina called and she listened with empathy, openness and understanding. Natalie the customer service rep also called and her calm professionalism abated my frustration. In the end, the birthday gift will be shipped and I am still amazed at the experience and the graceful manner that my issue was treated. Thank you, to the Chanel team - can’t wait to shop again!”
“We've purchased two pieces from the Rolex Boutique and have had a great experience both times.Alberto was able to help me attain two specific configurations in time for two independent special occasions. We've stopped in the boutique many times and we are always treated graciously by staff.Over the last couple of years we've been to many Rolex Authorized Dealers around the Americas and Europe and the team at London Jewelers has always been incredible to work with.Thanks!”