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July 2023 by Nehal A.
Huge store spread across two floors. Lots of inventory, really big men's department. Jewelry section is also very impressive, excellent collection, lots of sales. We bought a pair of earrings for 70% discount. Associates are super and do their best to get you the best deal.
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July 2023 by Eric M.
Shopped here several times for our registry, it's overall been a mediocre experience. Once time we had a great employee helping us; however, this last trip was the worst. My wife and I stood at the register for over 20 min and no one has come to help us. Several times a manager or an employee walked by us and didn't even ask if we needed help. What a waste of time. We eventually got help by the registry department after I asked for help. They apologized but sincerely it wasn't their responsibility.
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February 2023 by Amelia K.
Jodi was the sales associate that assisted me with the handbags and she was incredible! She was very patient and showed me so many different options based on what she knew I was looking for. I left with a purse that I love so much and I am so happy with my whole experience!
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August 2022 by Jose D.
I'm often in this store and have found unique items throughout from menswear to kitchenware. The service is excellent eats have found the associates to be professional as well as courteous. There's no place like Bloomingdale's to shop.
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May 2022 by J. E.
Customer service at Bloomingdale's Short Hills womens dress department has gotten SO GHETTO!!! Absolutely no class. Good luck finding trying on a dress and especially trying to get an alteration. I'd go to Nordstrom instead. Much better service.
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July 2021 by Sonia S.
Do you want to get paid to chat with your friends while you blatantly ignore customers? Bloomingdales cosmetics dep has got the job for you! I came here with my 2 year old son at 12 noon on a Tuesday. There were way more employees than customers- very few customers at all. All I wanted was one item from NARS, I knew exactly the name of the shade but unfortunately need an employee to access it, as only testers are on display and the products are locked away. I just happened to approach as another customer was at the display as well. The poor woman was trying to no avail to get a salespersons attention. Mind you, there were 3 Bloomingdales employees within 20 feet from us, right within our line of vision, but they decided their casual conversation with each other was far more important. I joined the woman in trying to get their attention- to the point where were were literally yelling and waving our arms up and down the way one would if they were drowning in a pool. I am not exaggerating. I have a toddler and this woman was elderly and we're here to give money and help with their commission. Finally one of the employees very glacially comes over to us and helps the woman. The other two stay where they are to continue their conversation. As it's now been a good amount of time my toddler is getting understandably restless, so I asked the woman if another employee could come over (I gave her the benefit of the doubt that she may have thought the 2 of us customers came together). She completely ignored me and the kind elderly customer seeing how frustrated my toddler was getting told the employee to help me out. I then told her what I was looking for. She opened the drawer and looked at every inch of it with a magnifying glass. No I'm not joking. After waiting a while (and I mean a while!) I glance over and see the product immediately. I then purchase it from her giving her a non deserved commission. Myself and this elderly woman did way more work than the people supposedly working here.
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April 2021 by Danielle A.
I needed to return a pair of jeans that I bought in the store last week. I stood in (a not short) line in the denim department and the sales associate that sold me the jeans told me she can't do returns, so she sent me downstairs to the "returns and order pick-ups" counter. I stood in another enormous line, only to have that associate tell me she's not doing returns and I should "go to any register." I explained that I'd already stood in line at a register and was sent downstairs. She shrugged at me and told me any register can do returns. I went back upstairs to the same register, stood in line (for the third time), only to have the same sales associate tell me "I already told you I don't do returns!" I explained that I'd gone to where she sent me, and was sent back to her. She was extraordinarily rude and kept insisting that she couldn't do the return, and finally said "Well I'm clocking out so I can't help you and there's no one else up here. Good luck finding another register!"I did find another register and a lovely woman accepted the return with no questions asked. Evidently, the first associate is just not interested in doing her job, which is a shame given that all stores, including Bloomingdales, are likely struggling to recover from the Covid losses. Bloomingdales management should take a long hard look at their staff, because I'm a long-time client that will not be back.
