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“I shopped in the Cosmetics department. The team is terrific!I needed help in a line without a counter person. The manager from another line came over to assist and helped me successfully find what I needed.”
“I felt so welcome when I walked in the store period I had such a bad came here for a little retail cheering up period and Jessica, who's on the floor was amazing. She helped me pick out my outfits and literally met my needs and. Listen to my request. She also made my experience fun. Because I usually hate being around a big crowds. Then there was Jay and he was amazing too. He was so helpful. It even provide additional information on how i can sign up for their emails.
Thank you for your help Jessica and Jay! Im definitely coming back and sending my friends there!”
“I came here from Florida because I lost all of my makeup on a flight before a wedding. Morgan was so helpful! She gave amazing service and helped me get everything I needed for my big event. Definitely the best Macy's I’ve ever visited in terms of service. If anyone visits here definitely try to find Morgan at the makeup counter”
“I recently had the pleasure of working with Joseph Santo, Client Advisor in the jewelry department who provided exceptional service, friendly approachable, and genuinely interested in meeting my needs. It's rare to find such dedication and sincerity in customer service these days, and this advisor exemplifies the epitome of excellence. Having had poor experiences in the past, Neiman Marcus is very fortunate to have Joseph as an asset to their jewelry department.”
“Huge store spread across two floors. Lots of inventory, really big men's department. Jewelry section is also very impressive, excellent collection, lots of sales. We bought a pair of earrings for 70% discount. Associates are super and do their best to get you the best deal.”
10AM - 9PM
1200 Morris Tpke, Short Hills
Department Stores
“Excellent customer service! I was looking for a specific Yves Saint Laurent bag and the sales associate was so helpful and got me in and out! They have a great selection of items at this location and I have never had a bad experience!”
“I like this Macy's. I've always been greeted kindly. Everyone is respectful and helpful in all of departments that I go to the most, which are - the Service counter to Pick-up Online orders, Men's, Women's, Juniors, Beauty/Fragrance. The store is clean, it's not messy like some of the other Macy's. The departments have a lot of selections and the floors are organized well.”
10AM - 9:30PM
1220 Morris Tpke, Short Hills
Department Stores
“I like this Macy's. I've always been greeted kindly. Everyone is respectful and helpful in all of departments that I go to the most, which are - the Service counter to Pick-up Online orders, Men's, Women's, Juniors, Beauty/Fragrance. The store is clean, it's not messy like some of the other Macy's. The departments have a lot of selections and the floors are organized well.”
“Huge store spread across two floors. Lots of inventory, really big men's department. Jewelry section is also very impressive, excellent collection, lots of sales. We bought a pair of earrings for 70% discount. Associates are super and do their best to get you the best deal.”
11AM - 9PM
1200 Morris Tpke, Short Hills
Department Stores
“Huge store spread across two floors. Lots of inventory, really big men's department. Jewelry section is also very impressive, excellent collection, lots of sales. We bought a pair of earrings for 70% discount. Associates are super and do their best to get you the best deal.”
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
“Ann and Xavier/javier (the manager) in the sunglasses department were exceptional. They helped me with an exchange when I didn’t have my receipt. They were courteous, attentive and genuinely helped me solve my issue. Its employees like this that make people want to shop brick and mortar locations in an e-commerce incentivized world. I appreciate their time and will continue to spend my money here”