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October 2024 by Scali Entertainment
Pegan helped me today at the Short Hills Mall. There is a reason why Pegan was chosen to be the store manager as she was attentive, helpful, and kind. I would recommend asking for her next time you’re shopping in this store, you will receive the ultimate shopping experience. Thank you again, Pegan!
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June 2024 by Margarita Thomas
Quality. Beauty. The best one.
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February 2024 by Beata Da Silva
I am very impressed with the service provided by Pegan and team at the Canada goose at Short Hills. Her professionalism and efficiency hallmarks her customer service. I shop the mall often and I appreciate experiences where the team cares. The time spent with me to find the perfect selection to fit me was fun and informative. I highly recommend.
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February 2024 by Hudson
Absolutely great customer service from the management team. I came in with a jacket I purchased and it was past the return date but in brand new condition with the tag still attached. Nicole and Pegan were so helpful and understanding to help me exchange for my correct size. I even purchase a second spring jacket. I wasn't sure with the reviews up here that they would be accommodating but happy to have such a great experience.
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January 2024 by Kerby Fleury
It was a beautiful store. I love it.
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January 2024 by Robert Carlson
Josh was great! So helpful.
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December 2023 by Humberto Echeverry
Good clothes
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December 2023 by mordechai mehl
Nice stuff. My wife loves thier jackets.I dont like the prices.Other co.panies have better jackets for way less.
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December 2023 by Raahel Irdoja
Extremely rude staff. Can you at least try to be polite at Christmas time? :D Not going back to this location…
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November 2023 by Pablo Alfaro
Great service!
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November 2023 by Johnny Ho
Good to know that there is no Tax here?
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November 2023 by Kehan Chen
Awesome! Loki is very very patience and help me find the excellent gift for my father. I want to give him a surprise and almost see all styles, and take out five options and have a detailed look. Finally I choose the best one and my father indeed like it! That’s very good service!
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November 2023 by Da Park
This was the worst customer service experience that I ever had in my life. To the point where I want to say it was ugly and disgusting. We would expect some level of professionalism from a person who calls herself the Manager "Pegan", but that was not the case today. Pegan was extremely rude and filled with attitude, to the point where she was verbally putting me down. I visited the store due to an issue I had with one of the purchases I made back in MAY23 during the summer. As fall approached, I was finally able to put on the coat for the first time; however, as soon as I wore the coat the fuzz from the coat started sticking all over my skin and kept causing me to sneeze constantly. I initially spoke to "AP" on the phone and addressed the issue. I explained to him the situation; i fully understood the 30day return policy and also explained that the tag was detached, but he was still willing to accomodate and have me exchange the product with another product at the store.I was greeted very rudely from Pegan at the store. I inquired with Pegan about my concerns and told her that I already spoke with "AP" on the phone, she mentioned that no one has told her anything and snapped back even to tell me that "I AM THE MANAGER" and AP was her team lead. I wish I could have recorded her behavior, luckily my husband was present to witness everything. Pegan even went on to using her fingers to point down at me saying "No No No No" while she was talking. My husband and I immediately left the store because we believed there was no point in arguing with such obnoxious/power-tripping individual and because it was mentally not healthy for my pregnancy. I called the corporate office right afterwards and filed a complaint against Pegan. I hope to see her receive corrective training and if she's still present in her position, I hope no one else ever goes through the experience that I endured today.
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November 2023 by Ilya Burshteyn
Rest stop for snack and bathroom l, very clean and well organized.
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November 2023 by Wilson Rendon
Good...
