Bloomingdale's is an upscale department store with a reputation for quality, creativity, and unique products. The store is known for building lasting relationships through a passionate focus on special customer service. Staff across departments are consistently described as extremely helpful, friendly, and invested in providing a great experience. Sales associates take time to understand customer needs, offering kind and patient guidance, whether helping someone find a prom dress, assemble a new wardrobe, or select a special watch. They are happy to go back and forth with indecisive customers and often go out of their way to ensure clients get all available discounts and rewards. The store offers a wide range of high-quality options, from women's dresses and men's clothing to gifts and jewelry. While the men's department is noted to be on multiple levels requiring use of stairs, the overall shopping environment is positive. Customers report awesome experiences that make them feel special, an atmosphere that is hard to replicate when shopping online. The store also makes processes like returns and opening a rewards account easy and straightforward. For many, the exceptional service and distinctive products create a feeling of being cool and confident, contributing to a very positive overall impression of Bloomingdale's.
I shopped in the Cosmetics department. The team is terrific!I needed help in a line without a counter person. The manager from another line came over to assist and helped me successfully find what I needed.
April 2024
The store was so clean, the employees were so nice
March 2024
High end shopping. Great staff and customer service
