Apple Short Hills is a business that has received mixed reviews. Some customers have expressed dissatisfaction with the service, feeling that the company does not give back to its customers and is losing its touch. However, other customers have had very positive experiences. The staff at Apple Short Hills have been praised for their accommodating and patient service, particularly when dealing with customers who are not very tech-savvy. Garcy, a salesperson, was specifically mentioned as being kind and helpful in assisting a customer with finding the right products for their 90-year-old mother-in-law. The managers at the store, including Edward, Gabe, Alejandro, Terry, and John, have also been commended for their excellent customer service. They have gone above and beyond to help customers resolve issues, such as regaining access to Facebook after being locked out, and ensuring a smooth and efficient experience. Overall, the reviews suggest that Apple Short Hills provides a mixed level of service, with some customers being very satisfied and others feeling let down. However, the positive experiences seem to outweigh the negative ones, with the staff being praised for their knowledge, patience, and willingness to go the extra mile for their customers.
Apple doesn't give back to their customers. They only know how to keep you in their loop without providing anything exciting at all. I hate their service. Overall they are loosing it.
November 2025
Crowded as you would expect this time of year. Staff is very helpful. All the latest apple products are available here.
November 2025
Big shoutout to the manager Terry and his employee John for helping me out of my situation and making everything so smooth! 👏🏻
