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February 2024 by SB 50*
American made shoes. Over 100 years in the making. I love them.
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November 2023 by Alex Algarra
Stopped in the short hills location earlier today to pick up a few pairs I had ordered online. They didn’t quite fit as expected but I was able to exchange them for the sizes that fit me best thanks to Kathy. She knew every detail of every shoe and really took the time to make sure I was happy with my purchases. I will definitely be returning for a pair of boots soon!
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May 2023 by Brian Skeith
Great service and excellent quality shoes.
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January 2022 by angel suarez
Great experience for my first pair of AE. Looking forward to my next pair already.
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December 2021 by JC C
The store itself is good and the staff is accommodating, however the quality control of the shoes at manufacturing could be better (and the decline has been noted in shoe's communities online). You will also want to check other manufacturers if you have very wide feet.
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December 2021 by Brayan solano
excellent customer service they are very professional
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August 2020 by Keith Win
Love AE and love the sale associates there. I bought the Hamilton Oxford boots ? with a summer discount.
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October 2019 by Jan Čapek
Unlike others', mine was a rather unpleasant experience on Saturday Oct 19, @7.30pm. The store had two customers in it and two sales associates - one who was busy at the cashier, the other who could not multitask. After 15 minutes of standing there I suggested to the salesperson that he tries to help two customers at the same time. This proved somewhat possible, and after long 35 minutes I walked out the store with new shoes and trees (thank God I knew exactly what I needed). I typically don't make a fuss about these things (or give negative reviews) but the experience was particularly annoying because an hour earlier my AE wingtip (which I had purchased some three months ago) literally lost its heel in the streets of New York, and I was in a desperate need of a replacement dress shoe. So, to sum up, circumstances forced me to shop with a company I no longer trust (the declining quality control of AE is now a recurring theme on many forums), whose shoes prove to be a poor value, and whose sales associates let a customer wait unnoticed for quarter an hour, in an almost empty store.
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September 2019 by Droid Diddy
Love AE and love the sale associates there. I bought the Hamilton Oxford boots ? with a summer discount.
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August 2019 by Frank Cozz
Great store with high quality merchandise
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July 2018 by Allen DePena
Had an important meeting came here in the morning to buy shoes they said they were open at 10 AM but no one is here
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April 2018 by Benjamin P.
Terrible customer service great product. Buy online! The staff is disgusting and disrespectful. They must work on commission because they will leave you to jump and help other patrons they deem "wealthier". If you want to be profiled and judged by this is the place to go.
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January 2018 by Advanced Landscaping Design
Where to begin? I've neber had such a pleasant expirence before in my life. Upon entering the store I was greeted by Enva who took my size and helped me choose the right boot. He even took the time to show me how you do the “bar lace†method when all laces on the shoe are uniform. A few minutes into behind helped Kathy overheard me mention how I wish I could buy the red laces on the boots. I know they don't normally sell those. I start to lace up my shoes to walk up to the register and she surprises me with brand new laces!! That was so nice and so thoughtful. They are too nice in there. I've never held such a high quality pair of boots before. The leather is above any brand I own. Thank you guys for such a great shopping expirence.
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October 2017 by Charlie L.
Was surprised by lack of customer service after reading all the reviews. We went there to check out the higgins mill boot. I had just tried on a pair of red wing iron rangers at brooks brothers. I thought the customer service was good at Brooks, contrary to what ive read. Anyways on the way to AE i told my wife hey wait till you see the better service at AE. At least thats what fellow yelpers would have me believe. We went in and there was a lady helping someone at the register and another gentlemen helping someone with fitting. It was a rather small store. I went in and tried on the size 10 that was on display. After a few minutes in, not a single acknowledgement or greetings from either employee. I actually wanted to try a 9.5 but since they didnt even seem to notice us (my wife and i both wore red tops so it was rather difficult to not notice lol) we left. Rather disappointed at AE.
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September 2017 by Yajaida P.
So, I love my shoes. It's kinda crazy. But I'm nothing compared to the real fashionista in the house, my husband. "If you don't know about the Allen Edmond shoe quality and fit, then you have been missing out." He's seemingly shopped at every AE location on the eastern seaboard. He always gets his foot remeasured before he buys as, he informs me every time, there are different lasts. He can wear a 10.5 EEE in the 65 last or a 11.5E in a few other lasts. They have shoes that fit nearly every foot shape and size. So you will find your perfect fit. The associate who helped Jeff was wonderful. She took her time to explain the differences between the shoes and was very knowledgeable regarding just about every other product in the store. I'm particularly happy she had the patience for him, because after a while, my eyes glaze over. I maybe should curb his enthusiasms a bit, especially by the time we get to the register, but those in glass houses... Besides, he loves their products and was treated like a celebrity. So go on, do you boo.
