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January 2024 by angel martinelli
Not sure what to say, they didn't find what was wrong with my RV and they didn't charge me .....so.
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January 2024 by JB1 TRUCKING
Good customer service reasonable prices on parts. When I called would have had to wait a few days to get work done but overall a pleasant experience dealing with them
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May 2023 by Scott Shane
This was my first time there. The staff were nice. So we will see how the service on my truck goes. So far they are all awesome ?
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February 2023 by Christopher Burke
Very bad attitude not friendly at all . Sad to say we still gotta go thru this mess with unhappy people.
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February 2023 by Raymond John
Too slow and non proffesional workers and horrible service
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February 2023 by Joe Anderson
Fast and honest.
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February 2023 by essay I b cs
The customer service communication is bad
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February 2023 by L L
Absolute worst customer service that I have EVER received. I tried to use this business. I have been trying to get a preventative maintenance appointment since May. Calling every two weeks. The business is non-responsive and bold-faced lies when they tell you again and again that someone will be in touch with you to schedule the appointment. How is it that an appointment can just not be scheduled? Or why won't you just say that you won't do the work? Thanks for wasting my time having me send over all of the product information and pictures that you requested back in June!!! Thanks for wasting my time telling me that the materials will be ordered and the work will be scheduled and then NEVER respond to any calls or emails. I will notify the OEM and share my experience as the OEM advertises that your business is the area provider of preventative maintenance. DO NO'T waste my time with a response to this review noting that you're sorry that I had a bad experience and you'd like me to contact info@pardo .....Too little, too late.Update: the response to this review is merely an attempt to save face. At no point were any supply chain issues communicated to me. When I finally received a response from the technician after multiple calls and emails, I was told that he would order the parts and contact me the next day to schedule the appointment. From that one and only response to the date of this review, I received NO FURTHER RESPONSE to any follow up calls or emails and certainly no indication that parts were on backorder. Nothing more than sheer poor customer service to this story. Instead of communicating to the OEM about back ordered parts, consider communicating to the team about customer responsiveness.
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February 2023 by Frank Boyce
We have found that the people are friendly, listen & understand your concerns. Communicate with you on what is happening to meet your needs when possible.
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February 2023 by Vincent Salvo
I brought my class A motor home in as an emergency. The radiator hose blew and I was on the road and needed to be somewhere. They were so helpful. Very knowledgeable, very courteous and very reasonably priced. I would recommend them highly…Service: Auto water leak repair
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February 2023 by Anthony Clay
Man they got'r done & me back rolling. Came out needed a part so got it the next morning & back to me a lil afternoon & put the part on. Great job & THANKS!!!
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February 2023 by Gurjot Singh
worst service ever we placed service they gave us eta for 90 mints then we wait for 4 hours but then they told us they no tech to send
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February 2023 by Derrick Davis
Dropped my tractor off mon 4-18-2022 for a radiator the shop guy scott said it would be done next day then i call next day he on vacation til thurs allen tells me. So my truck didnt get radiator work done until fri then im told i need a dosier for def fast forward trucks still in shop its tues 4-26-2022 claim their waiting on parts. The girl at front dedk doesnt know anything also. Oh and they over csked allen why were my parts for radiator so high i told him fleetpride had one for 800 he told me thats how they make their money on parts. Thumbs down shopharge for labor and parts i aService: Auto engine diagnostic
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February 2023 by Yadanis R
I'm giving 2 star because off the service they provide me starting with the road service had to wait a long time for the mecanic to show up! charge me a lot of money for a simple work not including what they olso charge me at there shop after that I'll say that is a spensive shop beside been slow on working your truck.
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February 2022 by C J
I paid a lot of money for a diagnostic but took my vehicle back because I didn't trust them to do the work. 2 stars because at least the ladies in the office were honest and kind.
