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October 2024 by Muhamad Q
I bought and installed 4 Goodyear tires for a great price, the men there did a great job installing
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October 2024 by ricardo avalos
Efficient service. Came in as a walk-in, although guys seem busy working on appointments they took me in. I am very thankful cuz the service was effective since I was feeling vibration at high speeds and the balancing on my tires was very helpful for my trip the next day.
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October 2024 by German Castillo
Horrible experience. I purchased my 4 tires here, after one day my TPMS light came on. I went back to them to get it check, they said the TPMS needed to be replaced, I bought it there and have it replaced. Two days later the same TPMS light came on back again and also my tire got flat in my driveway, not to mentioned it was the same tire where the TPMS was supposedly bad. I installed my spare tire and came back to have it fix and they told me to wait 3 hours. I waited 3 hours inside the store just for them to fix the flat when only one employee was working in another vehicle and all other 3 were just walking around. Worst service ever.
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October 2024 by Ethel Perez
I’m looking to buy new tires and would like to thank the people for their HONESTY on the negative reviews because it’s saved me alot of time and energy of getting disappointed at this location.
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September 2024 by Allen Roman
Terrible service, was told to come at 8.00 am, then told that it would take 2 hrs, in took 3 hrs and no one in the front desk. Saw 3 workers and only one working, stay away not worth there small discount.
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June 2024 by R Reddy
The cost for RF tires is most competitive. There ends the good things.
I had tires with four working sensors for tpms when I dropped the car for tire change. However after they changed the tires, one of the tires sensor was not working. They recommended purchasing a new set of 4 sensors and take a separate appointment for fixing the sensors.
Not one thing went well since purchasing the tires. Including taking 3:30 mins for tire change even after reporting for a timely appointment.
Cutting the line and fixing the cars with later appointments at their own discretion.
Fixing partly and requesting to come next day for TPMS only to realize it’s not working when I provided a totally functioning TPMS to begin with.
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March 2024 by Arb K.
Aweful! Stay away from this place. Came in with a flat tire that needed a new valve, and they refused to help me out just because i was not on the appointment book and they wanted me to pay them under the table. Manager is the most aweful person. Stay away from this business!
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December 2023 by P H
Good service. The guys who work there have always been nice, helpful, and informative. Only downside is the wait times sometimes because they get super busy especially weekends. I recommend getting there right as it opens to beat the crowds.
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September 2023 by Golden M.
like the place, good quality food and other stuff. But not the top one. Overall it is great!
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June 2023 by Ana Ramos
Good prices, excellent services, Thank you Joshua for your attention ???
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April 2023 by J J.
Finally ventured into this store for the Cafe section, since I now know one doesn't have to be a member to enjoy their Cafe. I've been a regular shopper at the nearby Walmart for grocery shopping savings. But as anyone knows, Walmart no longer has food for purchase, except McDonalds. They use to have large pies that were really bad, but on occasions when the fam was HANGRY we would just grab, eat, and suffer regrets later. So yesterday, I'd discovered that they have large pies for less than $10 and drinks for lest than a dollar. The whole fam enjoyed a pie and ul drinks on picnic tables. Pretty awesome cashier service that is friendly and good. Can't beat that! We even went ahead and purchased a year membership for $10 for their special anniversary price that ended on 4/19.
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February 2023 by Jenn B.
I love Sams Club! I love being able to scan and go. The selection is awesome. Provides some good alternatives that Costco doesnt. Biggest complaint is this is a glamorized Walmart and you'll see it by the customers who shop here and the employees. Went in early Feb. Watched a girl eat some chocolate covered strawberries and hide the container by the liquor. Some of the workers were short and rude in their responses. Even showing my scan code to leave-the young lady was too busy chatting with her coworker and wasnt paying attention. This is the closest location to me- would definitely like to check another store for a better experience.
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December 2022 by Melissa C.
Let me tell you, this Sam's Club has some of the kindest, most hardworking people I've ever seen. This lady who was on her way out, stayed and went to the back to make me two fruit platters for me with strawberries instead of apple (bc they brown easy) and I needed them to take to a gathering. She without hesitation went to the back to make me these platters when she should have been clocking out to go home. I'm so grateful to her for this. If I could give her a tip I would!!! Someone please give this lady a raise or a Christmas bonus. It may seem small but I definitely will be coming back here just because if this small gesture of love this holiday season. Asked her her name, it's Lidia. Give LIDIA A RAISE THIS CHRISTMAS. :) I'll be coming back bc of Lidia.
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November 2022 by Matthew C.
I grabbed a pack of hotdog buns and it scanned as burger buns. The customer service lady was very disrespectful in her tone and it was very unnecessary as I did not approach with the same attitude. Also, the hotdog bun I initially grabbed was expired and when I grabbed a different the lady said, "Why didn't you bring the expired one to report it!" It's NOT MY JOB TO KEEP UP WITH MERCHANDISE!!!!
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October 2022 by Adele P.
So sorry I joined. The customer service in this place is abysmal. I joined via a promotion on September 26th. The come-on was sign up for 45.00, get 45.00 off your first in-store purchase. When I got to the store I went to customer service to activate my membership. There was only one person at customer service, and she was on the phone while taking care of transactions. When I asked if the offer was on my card she said yes without looking. I bought a bunch of stuff, and checked out with the app because they only had one register working, and even the self-checkouts were busy. That worked, but I didn't get the credit. I looked over the offer again when I got home and it said that the items had to be purchased at a register or a self-checkout, so I figured I'd get it next time. I went back a few days later, used the self checkout and it didn't give me the credit. Customer service had a huge line and only one person working again, so I waited. I went back today, went up to customer service, waited on the line. The woman (who was alone) didn't look at my membership and said that it had to be purchased at a dedicated register, not at a self-check. The offer says you can use self-check, but whatever. I figured I'd try a third time. At no time did she scan my card to see if the offer were loaded. I picked up 5 items, waited on a 20 minute line, only to be told that no, there was no promotional credit. The cashier called over a manager, who said "those offers take 6-8 weeks." I pull up the offer and show her that it says it would be loaded within 72 hours. She goes to customer service with my card and tells me it was a regular membership, not promotional. She shows me nothing was loaded. I show her my confirmation email and sighs, telling me it should have been loaded at the desk at my first visit. She manually credited me the 45.00, so she gets the only star for this place. The store itself: messy. Dirty in spots. Selection isn't as good as it is at Costco, and quite honestly, the prices are higher. Everyday staples like butter are cheaper by far at Aldi or Lidl. I passed a display of Dunkaroos and someone had been eating them. The box was open. I noticed a box of Barilla pasta was open, too, and the box flaps had been folded in. Produce looked wilted. Costco is much closer to home, BJs is much closer to work, so I probably won't use Sam's in the future. What a disappointment.
