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March 2024
I can never get through to call. The call center either doesn’t understand English or is incompetent and continue to disconnect with me after calling multiple times. They always take forever in person even when you have an appt. Then they tell you they’ll call you and never do.
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March 2024
I recently spoke with a representative from the doctor’s office to change my pharmacy. While it was hard to hear over the phone, the attitude I received was unwelcoming. Better customer service, particularly with attitude, would greatly improve the patient experience.
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March 2024
extremely long wait though you have appointment on specific time, get ready to spend minimum 2 hours ☹️?
