Electronics in Secaucus, NJ

“1. The store is located close to other stores, you can get all you need within a 2 mile radius.
2. Lots of parking space around.
3. Security patrol available on the facility.
4. Associates available and helpful to assist with making the right product choice.
5. Lots of variety available with great discounts.”

“On Tuesday July 16th, I went to the Secaucus Tmobile. I always come to this store because they always treat me right and help me with my phone problems.
This time was different, the representative Francis well that’s what it said on her name plate, was rude unprofessional and didn’t seem like she wanted to help me. I only needed to get my number on my new phone and I needed help setting up my Apple . Instead the representative Francis was texting on her phone and sent me to Apple Store. So I asked her if she was helping me or talking on the phone. She yelling to me saying there was nothing she can do to help me. She has nastiest attitude and she has a no patience so I asked for manager. She rudely walked away and slammed the door in my face.
The manager came out from the back, she was extremely helpful patient and kind. This girl Francis don’t deserve to have a job treating elderly people like that. I own my business I would fire my employee for treating customers and yelling at them the way she does. I give it 4 star because the manager and other staff don’t deserve the bad review she does!”

“Ronald was nothing short of exceptional service!! He was quite knowledgeable on the products, services, and various ways you can save on your monthly bill. He was patient and took the time to explain things we did not understand. We went back a second time as we needed help with the account set up and Ronald was extremely helpful in this process thus ensuring all of our questions were answered. He’s the best!! I highly recommend this Verizon location!”