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March 2024 by Shanea Henry
My Ashley store representative was very pleasant. She was knowledgeable about the products and made great recommendations. She was warm and inviting super friendly and made shopping for furniture a breeze.
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March 2024 by Cesar Salinas
Excellent
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March 2024 by alder almo
It was love at first sight when we saw this 2-piece Lerenza sectional couch in the showroom. It’s absolutely stunning! But my wife was crushed when the first delivery team said it won’t fit in the 27-inch-wide entrace to the living room in our tiny apartment. But our sales associate James Way, true to his name, found a way to help us get the right people at affordable price to disassemble it and re-assemble it in our living room. We’re blown away with the couch and James’s one-of-a-kind aftersales service and going the extra mile, the huge savings on re-delivery/assembly & big discount on the final sale price. A 5-star rating isn’t enough. If there’s 10-star rating, I’d give it in a heartbeat. So this is the least I can do, if you’re shopping for your new or next furniture, look for James Way at Ashley Secaucus branch.
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March 2024 by Crete Reno 2
Angel and Elvyn were phenomenal… Angel assist us through the store showing items for our AirBnN
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March 2024 by Lisa Orban
I was greeted by Shanika. She showed me every bedroom set in the store, was respectful of my price point, and very knowledgeable. Plus, she was fun! My Dad loved her too!!! I can’t wait for it to be delivered!
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March 2024 by C D
Salesman did a bate and switch bought a kitchen set the one on display when it came my neibor was there i had to work totally wrong table tried calling the store got the ring of forever no answer then it hung up on me 10 times going to the store to get the table that I purchased bought over 9000 worth of furniture that same day
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March 2024 by Konstantinos Iordamlis
Stay away from this company. I got a furniture from this place few weeks ago. When I was at the store shopping around the sales men was trying to make the sale more convincing he suggested that I can get six months loan with NO interest and I can pay it within six months. So we agreed on the price of $900. After receiving the first statement from the bank, I noticed there was $950. So I called the bank and they told me there’s no interest but this is an annual fee. I have to pay a $50 charge that was never informed. And there is nothing they can do about it. So I called the place. I spoke to the manager and the manager told me i’m sorry there’s nothing I can do about it. As soon as the Sale leaves our office, there is no way of getting into the system and do anything about it. He told me to call the main number of the store. So I did and the person there told me I’m sorry sir there’s nothing I can do about it. You need to contact the place that you purchase the furniture and I told him already did and they referred me to you guys and he said I’m sorry sir but there’s nothing I can do about it. Just mention that I was there two days before the purchase and I was shopping around and the manager called me three times within 2 days to ask me if I’m gonna stop by to purchase the furniture. He never called me once to ask me if I solve the problem with the $50 overcharge because they don’t care after that. So I decided to pay off everything because it was not worth the stress. There is no way of me going back there again. Just be careful with the things that you sign they don’t tell you all the truth and then you’re gonna end up paying more than you supposed to.
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March 2024 by Lyn DeCarlo
Absolutely the best experience shopping for furniture I’ve ever had! Brandon is truly the kindest, most honest and sincere salesperson I have ever encountered! He answered every question, never made us feel pressure and was a pure pleasure to work with. Ashley Furniture’s in Secaucus, good deals and one amazing salesman!!
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March 2024 by Nai Smallwood
Dom was extremely helpful. He made this experience easy.
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March 2024 by MARILYN BAEZ
@ Secaucus. The sales reps were very attentive and shared useful information regarding pieces I was interested in purchasing to ensure I was making an informed decision. Highly recommend.
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March 2024 by Jeff Trifari
Santiago provided excellent customer service. He listened to and helped us find the perfect bedroom set. It’s short
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March 2024 by Cesar Enrriquez
Compared to the other furniture stores in the area, this one has the best customer service. Santiago, patiently, helped us pick the right couch for our preferences.
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February 2024 by Stephanie Giraldo
Dom was super helpful in helping my parents find the living room set they were looking for! Angel was also great in assisting us. Excellent service and had a great selection of sofas. Will always keep coming back to Ashley’s. Thank you!!
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February 2024 by Carlos Maitin
So I was looking for a dining set. This is definitely not the place. Their dining set selection is minimal. However the salesman was very professional and upfront about their limited selection. Their upfront honesty was greatly appreciated. They do have great selections of other types of furniture.
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February 2024 by Simona Spiroska
It was an absolute delight to visit and find what we needed at the store today. Angel & Santiago were extremely professional and helpful. Thank you for everything!