Chase branch is good customer service with professional, courteous and helpful staff. Staff delivers top‑tier service and handled deposits in a friendly and attentive way, make customer feeling confident and taken care. The branch is a drive through and a parking lot with easy parking, but the ATM is never working, which is very inconvenient for everyone comes for. Longer lines there only one machine working. Banking experience is smooth and upgrades the entire service.
I recently visited the Chase Bank in Scotch Plains and received exceptional service. The bank representative, Manny, was very helpful, always smiling, and guided me effectively through the process of changing my address on my bank account. I highly recommend anyone needing assistance to visit this branch because of his... read full comment
August 2025
The staff at this location have good customer service. The ATM at this branch is never working which is very inconvenient because thats mainly what everyone comes for. Smh.
July 2025
Manny was very nice, as he usually is! Treat him well, chase, he deserves a raise!! He's very personable and good at what he does. Thanks Manny!
