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March 2024 by Theresa Jardine
Very clean store, easy to locate items needed and close to home.
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February 2024 by Kelly Eagleman
Impossible to get them on the phone. I've been calling for 2 hours. This is the last time I ever have a doctor send a prescription there.
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February 2024 by Kwadwo George
Their phone answering service is so poor. I called and held on for almost 40 minutes. No live person answered the phone after walking through the automated prompts. It's so appalling.
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November 2023 by tulsi patel
I would have given negative ratings if possible but just because they have one male tech who was so generous and polite I am giving one star just for him . They never pick up phone call at pharmacy! Very poor customer service!
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November 2023 by Elliot gordon
The Pharmacy team goes out of their way to make sure you’re cared for. Even though it is a part of a large company you are seen as an individual.I have been a faithful customer at this Rite Aid for the past 3 years. I used to work as a pharmacy tech when I was in college and I know how difficult it is to fill prescriptions, call doctors offices, and deal with the public. If you choose to go to a store as busy as this one than you have to be ready to be patient and prepared. I have seen people yell at the pharmacists, techs, and associates for things that are out of their control. The pharmacist can’t fill a prescription YOUR doctor didn’t eScribe. The team will go above and beyond for any patient. I’ve witnessed it on multiple occasions. People who review this team poorly are living in a world where everything should revolve around them. If you go to a busy pharmacy you need to communicate with the team. If you need something done quickly and have a legitimate reason, the pharmacy team will do everything in their power to get it done.
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October 2023 by simone evans (Crzybeautiful)
If I could give no stars I would...no one ever answers in the pharmacy..the store just seems to not have any workers
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October 2023 by Vrishin Patel
Great Pharmacy, pharm tech Sneh was a really good guy. He helped me in selecting the right medicine. I hope he always stays at this rite aid he’s the only one with good customer service. If any of you want to see him he’s a 5’6 curly haired short little boy. Thank you Sneh!!!!!!!!!!! #SnehIsTheGoat #GiveSnehARaise #SnehIsPlat #SnehIsCaptain
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August 2023 by Amy Kneipher
Walked in with a prescription, I wasn't expecting to wait around. I told them I would come back in a few hours. In which I did do that. I came back few hours later, and it was not filled yet. I was told I would have to come back in an hour because it was 2 minutes before their lunch. I gave them hours to fill a simple prescription.The pharmacist was rude when I dropped the prescription off and rude when I asked if it was ready. This is not the first time I've had an issue.One of the pharmacists didn't even look like a professional pharmacist, wearing champion sweatpants, shirt unbuttoned, looking disheveled and not professional at all. Not great customer service. That's a shame to lose a customers business.
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August 2023 by L G
The pharmacy does not answer the phone. At all, ever. If you have a question about your prescription or need help in any way, you have to go to the pharmacy in person. This has been going on for months. If you show up to see if the prescription you dropped off hours ago is ready because no one answered the phone, they will be annoyed you're there before you received your text.Spare yourself the hassle and go to a different pharmacy. I will be switching.
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March 2023 by Elliot G.
The Pharmacy team goes out of their way to make sure you're cared for. Even though it is a part of a large company you are seen as an individual. Some of the reviews on this website are absolutely rediculous. This is a very high volime store with only two full time Pharmacists, one full time Pharmacy Tech, and a few part tone employees. I have witnessed customers be rude, have rediculous expectation, and come close to downright verbally abusing the Pharmacists. Adults should know that they can not walk out of their Doctors office, drive straight to the pharmacy, and actually expect their order to be complete. Some medications require preauthorization, insurance approval, and specific instructions. Collete works super quick to get done whatever needs to be done to ensure quick filling. Che and Jessica go above and beyond to make sure my medications are in stock and ready for me. This team gives you all the attention of a small pharmacy while being a national chain. They are the best!
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January 2023 by april oconnell
I am extremely unsatisfied with this pharmacy. You call in a refill in the early morning & it isn't ready until the next day assuming they have the meds you need. The pharmacist is not only rude & uncaring but doesn't give recommendations for any alternate otc medications. Once she gave me the wrong medication. I am pulling all my medication out of this pharmacy & going to Walgreens.
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January 2023 by John
I use this store primarily because it’s close to my home… That being said....I usually have constant problems with the pharmacy....They are very very slow. I understand things can take time but they are always slow. If I’m at the doctors for my children or myself the doctor will usually send the order right in… About an hour later I will drive up and they will tell me it’s still not ready. I will either have to wait or come back that’s a real pain in the butt. One time I was missing cream that came in individual packs… I don’t know what made me count them when I got outside but I did. I went back and came to find out that someone had opened the box… I had to go back the following day for the rest. They were very apologetic But this really should not happen. The store itself is very nice it has recently been renovated.
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December 2022 by William Flanagan
They never have your prescriptions ready, even if your Dr called it in hours earlier and dont start making it till you show up. They don't answer the phone when you call ahead to see if your prescription is ready either. They don't seem to understand that when you're sick you don't want to be leaving the house multiple times or sitting in a Rite Aid for an hour. Avoid this pharmacy!
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December 2022 by tj klein
Awful location. Pharmacy is slow and of no help. Do not even answer phones when you attempt to call. Drive thru just as bad.
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December 2022 by Slagtemp Forget
Like everybody else says this pharmacist is the worst I have ever been to I waited a half hour in the drive-through and then went into the store and waited another half hour and was still being ignored nasty people working there how they ever got a job there I’ll never know . And don’t try calling because they won’t answer the phone you’re doing nothing but bothering them . How corporate people let this happen is beyond me you think they would change it but they don’t they don’t care either
