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September 2023 by Ian Wagner
Great place with a great staff. Everyone loves to help and has knowledge of all equipment, plants and fish. Priced fair and always has items in stock
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July 2023 by Mrinal Jhangiani
David is probably the best pond master in the tri state region.He is kind, decent, patient and above all else honest.Very few people like him in this day and age.His team at the store are wonderful. Nancy with her bubbling personality is always happy to guide and help.Our large koi and pond David helped build bring us tremendous joy in our life.
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July 2023 by Spieler
This is my pond mecca,once a year I drive 2 hours to go up there from woodbury. I love to get my tropical lilly there,ambiance is great,I even modeled my pond after the front pond.
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July 2023 by Nahara Ruskin
A wonderland of inspiration. Beautiful quality plants, knowledgeable staff, and tons of items to choose from.
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June 2023 by Sofia P.
Cute place! I'm not an expert with pond and fish stuff but my boyfriend is. He took me with him one time and it was impressive! He loves this place, especially the fish and plants. They have so many varieties of fish that can fit any budget, as well as anything else you may need for pond care. They have a wide selection of plants too! Anything you might need- they have. The staff is also super friendly and really knowledgeable! I'm looking forward to coming back and getting fish for my boyfriend's pond!
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June 2023 by Marilyn Dasilva
Wonderful place recommended by a local pet store employee to see and buy a lot of koi and water plants. I feel if this place had more online reviews it would be packed with kids and people visiting and would help get more staff to make it even better!
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June 2023 by William S
I went in today getting more pond plants and a water lily since mine from them last year died. Very nice young lady helping me. I picked a couple of plants from what I guess they call the shipping area and said they would rinse them and I could repot them. Fine. I get to the register and an older guy starts basically arguing with me telling me the girl was not going to repot them . I never asked them to. He says yeah well keep picking from the shipping area. I apologized and said I didn't know as there were no signs indicating that. I was flabbergasted at why I was being spoken to that way. I said fine and said I was leaving. The older man says Okay buddy bye. So rude. As a teacher and educator I would never speak a person that way. I buy every year from them. Well no more. My bill was going to be over $100. Oh well, I guess he doesn't care about the way he runs his business. So unprofessional. I will spend my money elsewhere. Please don't support this business.
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June 2023 by Eugene Petersen
Amazing selection at affordable prices!!! Worth the trip.
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June 2023 by Emily B.
THIS PLACE IS DISGUSTING! Waterford used to be a beautiful place, in the last couple years they have been under new management and has completely gone to crap. The place is falling apart, half the fish are dead, the plants don't look healthy. The workers are no help and you can tell they don't care what happens to the facility. Do not go here for anything. This place needs to get closed IMMEDIATELY!!!
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April 2023 by Stephanie Guareño
Very rude customer service. Called to ask about specific potting media - bag sizes/price.. gentleman that answered says he doesn’t know price because he’s not by a computer. When I explained that I’m asking bc the drive is far for me he interrupted and said “really? For a bag of soil you’re going to go make me check” and then hung up on me. I planned on buying more than just “a bag of soil” as there are other supplies I needed for my pond but I will go elsewhere with that service.
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February 2023 by coral weber
Utterly enchanting. Lovely, warm, informative staff who work their assessments off lol and just a magical place to be. Take the kids to Dream and explore. Download a plant identifying app to work with the recent overgrowth. So much plant medicine here! Grew up going here and though it's different, she's perfect.
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February 2023 by Liquid Designz
There is no better place for Fish and Aquatic plants...Period. Need a specific question answered regarding health of fish , ponds etc....Dave is as knowledgeable as they come and I'm in the profession....
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August 2022 by Jeffrey Ballanco
Best place around for pond fish and plants. Very knowledgeable staff.
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August 2022 by Harry Kolwalski
Although there is a good selection of livestock and pond plants the physical facility has gone downhill. Necessary maintenance and repair are less than satisfactory. One greenhouse is empty with broken windows. It was in tip top shape when it was known as William Tricker’s. It looks like the current owners are not putting money into it.
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July 2022 by Edward Greenwald
I felt like I had just walked into Willy Wonkers factory. The grounds and plants are extraordinary.
