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“James is very funny and professional. He handles various types of requests fast and professionally. I went to a lot of USPS stores before and this is by far one of the best experience I’ve had.”
“I had very positive experiences. Scott and the woman at the counter were great. Very knowledgeable and efficient. We came for the passport appointment as a family of 3. We were 10 mins late as I had realized I needed to take copies of the documents. Scott was super accommodating and was so fast that it took about 30 mins to have all new passports done (ton of papers to attach and put in order!!!). I rare leave reviews but Scott definitely deserves some recognition!!! Copies of the documents were taken at USPS. I have successfully received my passport.”
2 - 4PM 9AM - 1PM
6406 Bergenline Ave Ste A, West New York
Post Offices
“The lady who works in this office seems to me to be from Puerto Rico, not only does she do the work of 3 people, she also shows herself to be at her best giving good service, one day I had to buy a money order to pay for the electricity and She was so kind to me, she helped me fill it out, she works super fast, I urge the users of this office to be considerate of her ? at lunch time and really take her into account in their performance”
“Staff were very friendly and helpful! I came in with concerns regarding a package. The staff resolved the issue quickly and within a few hours they delivered the package to my house”
“As an eBay seller, this is the only USPS location I will go to. They are so incredibly kind, helpful, & patient when I come in with multiple items to ship. The lines move fast, parking is easy, & they really value your business.”
“Hard to believe I’m saying this about a government office, but this is by far the best post office in the area. The clerks are friendly, polite and helpful. Good hours and ample parking. Keep up the good work!Usually the government is completely inept and incompetent at everything it touches. But this place manages to be different.”
“Agents & Managers at this post office are the best. Specially KB agent & William Manager. They help me all the time. They were able to tracked me a package consider lost for two weeks.
Great people, I sincerely recommend this Post Office 100 %. As the place to go !”
“I drop off mail to this location every day. Ali & Margie are courteous, helpful and friendly.the outside of the facility is embarrassing for the USPS, garbage, overgrown weeds, containers of rotten food left by the dregs of society on the stairs for 2 sometimes 3 weeks. does this facility not have a maintenance crew?”
“Came across Chris on his route and he scanned my pkg for he saved me from going into the post office thanks Chris for being professional courteous customer friendly and an asset to USPS ??❤️ ?”
“The older man there today 6/8/23 showed great customer service. He even helped me confirm a zip code for my shipment. I had to leave this review about him because I go to other post offices and everyone looks miserable! But, he was very nice and attentive. Thank you!”
“I have used Garfield Post Office for last 2 years and it is truly the best post office around. The staff is very friendly , quick and professional. The all staff is great but especially thanks for Frederick snd Martha. They are all there professional.Thank you guys for your work.Happy Thanksgiving!Diana Navrocka”
8:30AM - 4:30PM
1296 Broad St, Bloomfield
Post Offices
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
“Definitely the best post office around. You can get answers and it mixes old time service and feel with modern equipment and efficiency. I actually go there instead of my own town's post office on purpose.”
2 - 3PM 9AM - 1:30PM
128 Watchung Ave #2, Montclair
Post Offices
“I can’t imagine what happened to a couple of the customers based on their reviews. My experience is that the Watchung Plaza people & service are just fine. The hours could use some help but that’s all.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“I've visited several post offices, but my local post office stands out as the best by far. The people who work here are the nicest postal workers I've ever encountered. They are incredibly patient and always provide exceptional service, no matter how busy it gets. I deliver my online orders there once or twice every day, and I always receive a warm welcome and friendly assistance. Highly recommended!”
“I was completely dreading having to go to the post office today. I had the most awesome experience for the first time at a post office. Usually the people are rude and miserable. The man behind the counter today was so patient, helpful, knowledgeable and kind. Thanks for such a pleasant experience today :)”
8:30AM - 4:30PM
1213 Anderson Ave, Fort Lee
Post Offices
“This is my favorite post office. There are quite a few to choose from in Fort Lee and in this area, but at this location you always get one on one attention and don’t feel rushed and always get the answers that you’re asking for. These people really are here to help you. So glad it’s down the street from me. It’s such a great part of this neighborhood.”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
“I don’t know what the complaints are but, the lady I spoke on the phone was nice and help me get my packages delivered. I know they are bad working people here but, the person I’ve spoken told me not too worry and I will sort it out. She did her job and everything got delivered. Thanks for the generosity and help usps.”
“Lobby Hours (6am-6pm) i went today 08/05/24 to pick my mail from one of the boxes at 7:34am and main door was closed. We have 2 business boxes and this is the time i always go pick all our mail. Ohh let me mention that this is the 3rd time is happening.
I dont usually go inside (counters) unless we have a package to mail and their staff are very good.”
“Mrs. Karen is a very professional person.She helped me and my daughter thru the process to obtain our passports. Mrs. Karen shows multi cultural competency and excellent social skills. She is very skilled on taking good pictures and make children to cooperate for pictures. She guided me thru the process, answered questions, and clarified doubts. She is the agent that evey client would love to have for assistance. She is very fast assisting clients which avoids delays in the services offered. I recommend this facility to all residents of NJ. She made us feel welcome.”
“Aside from my town’s post office, I often come to this one, for its extended hours, especially on Saturdays they are open till 4pm. I always had a fast and efficient service here. All the clerks have been friendly and helpful. The post office has lots of good gifting and mailing materials available inside.”
“I JUST walked out of your facility… It is 1 PM on Friday, August 2 So that your girls that were working in the front can all be acknowledged. What an absolute pleasure to deal with these three ladies they were all so helpful and so accommodating and soooooo sweet!!!!. They all deserve a lot of praise for their exceptional service that they give. I went inside to drop off some items and they were so helpful and walking me through the entire process. Thank you so much I appreciate you for making it a really smooth afternoon! Sometimes we really don’t know what we’re doing as customers and need all the help we can get and get flustered when people are rude. I cannot thank you enough. Your kindness means a lot!”
8:30AM - 5PM
117 W Central Blvd Ste 1, Palisades Park
Post Offices
“Great job and great customer service.They helped me and guided me as I was mailing very heavy items across the country.They helped me save money and told me the most cost effective method to ship the weights across the country.”
8:30AM - 5:30PM
785 Franklin Ave, Franklin Lakes
Post Offices
“Friendly knowledgeable staff. Came in at closing and they were able to get my packages out in no time. They are the model of what a USPS location should be. The place is always neat and they do their best to keep the lines down.”
2 - 4PM 9AM - 1PM
6010 Park Ave, West New York
Post Offices
“It was my first time in this office, nice lady kindly explained everything.At 11 a.m. Tuesday I was the only customer in the office :)Great experience, 100% recommend.P.S. I don't understand why people complaining and calling Korean lady rude... May be they are coming in rush hours when line is large and she has to help to all visitors faster. Just trying to guess”
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“When I recently visited the post office to send some goodies off for the holidays, Janell went above and beyond to assist me with a complicated international shipment and even helped recommend the cheapest route possible. This location gets a lot of traffic so sometimes even when you get there right when they open so expect to take a least 30 mins to an hour. The staff here is really helpful and they aren't like other establishments where the staff looks super unhappy to be there.”