Banks in Saddle Brook, NJ

“It was my first time visiting a credit union. I went for "shared branch" services meaning, I'm not a direct member/customer. It was a slower day. As I entered, I was immediately approached by a super smiling friendly associate because I think she detected that I was new or lost. She asked me how she could help. She directed me to the teller. Since I was performing a "shared branch" transaction, I needed to provide my member card and a driver's license for a deposit and I was done. So why the four stars well, yeah, I understand it's "bank policies" however, I see a very dangerous/strong possibility for possible identity theft. The deposit receipt displays "Photo ID" followed by my driver's license number, expiration date, and last four of my SSN. My full name is printed above as "Base Acct." That all is a MASSIVE opportunity for identity theft if that receipt falls out of a person's hands/pocket or is thrown away in a local trash container. Management should really get that addressed! I wanted to give fewer stars due to this MASSIVE possible ID theft issue however, the staff seem nice however, someone needs to step up and remove key pieces of information from the receipt. "We're just following policy" is not a good enough excuse risking others' ID details. I can't believe that such an oversight exists. Will I stop visiting, no however, I'm going to protect those receipts until I photograph it then discard it into my crisscross home shredder. I was just testing the "Shared Branch" deposit experience. I hope someone addresses this issue ASAP! Overall, all the representatives seem extra friendly and seem ready to make a great impression. I did go to a second different named "shared branch" and I preferred Vision because I didn't have to fill out a deposit slip with so much information. All the information is on the driver's license and membership card that one hands over. Would I go back and recommend for "shared branch" services, yes. Not filling out a deposit slip and risking a second document with sensitive data allowed me to give it four stars. If Visions can get the sensitive ID information removed from the receipt, I could give it five stars. PROTECT YOUR RECEIPT!!!”

“Liannabel was fantastic I'm so glad she was there to help me with a trust she made it so easy when I dredded going in thinking that it would be a terrible processThank you Liannabel for being so caring and knowing what you were doing you made me able to let out a sigh of relief..”

“A good bank to do business with however they could extend their Saturday hours and possibly have a drive up open for a few hours on Sunday like my commercial bank.”