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September 2024 by Arthur Cipollone
Thank you Brandon in sales. Rory in finance. Jimmy and Yurki as sales manager. Toyota of runnemede was great!
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September 2024 by Heather Woody
I had a good buying experience here and am very happy with my new 2025 Camry! Fred Supnick was great to work with and answered all of my questions.
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September 2024 by Dorcas Tiwari
Walked in and was greeted by Terelle who made the process seamless and easy! Thank you so much for helping me. Rory in Finance made the paperwork quick. Highly recommended Toyota of Runnemede.
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September 2024 by Zhaire McCormick
Thank you Farrell and Rory for the Camry
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September 2024 by Karla Torres
Had a wonderful experience at Toyota of Runnemede, from the moment we walked onto the lot. I just want to thank Bruno, Joe D and Rory for helping my daughter with getting her vehicle. They jumped through hoops but got it done for her!!! I will definitely recommend them!!! Thank you so much, you guys are great!!!
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September 2024 by Becca Torres
Such an amazing experience everyone was incredibly helpful and so accommodating. Bruno and Joe were awesome in helping us get into a car! The two guys Nash and Rory in finance really went above and beyond in helping us get the best deal possible! If you’re looking for a used or new car I highly recommend this dealership! Thanks again!
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September 2024 by Grateful Joe
Excellent experience from the moment I met Brandon on the Toyota sales lot. I felt zero pressure to purchase a vehicle or to add on any additional warranty extensions etc. Brandon was a pleasure to work with and the numbers man was interesting and low key. I'm enjoying my new Toyota and I also enjoyed purchasing it.
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August 2024 by T P
I went in today as I had a problem with the Bluetooth connection for my CPO RAV4. I was preparing myself for a long wait in the waiting room but instead the guy at check in, John Giordano, understood right away what the problem was and fixed it on the spot. I drove back home within 15 minutes. This is what it means to have people that actually understand about cars and can provide a five star service. Thank you, John!!!!
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August 2024 by Ryan Li
I used to trust their service department to do the right thing. Unfortunately, they started upcharging on maintenance. Beware of them taking advantage of you if you take your car in for service. I'll be taking my car elsewhere in the future.
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August 2024 by SAMANTHA TAYLOR
Thank you Rory and Brandon!! Highly recommend!!!
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August 2024 by Kari Taylor
Thank You Brandon and John for your great service and expertise with the purchase of my 2025 Camry.
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August 2024 by Deborah Hickman
James Wilson, Chris Corolla and the team at TOYOTA of Runnemede did a great job helping me with my 1st lease! 5 star experience with both James Wilson and Chris Corolla!
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August 2024 by Guilherme Meggiolaro
James Wilson (salesman), Jimmy & Chris (finance dept) made my car buying experience as seamless as possible. Would highly recommend this Toyota and them for anyone looking to get their next car
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August 2024 by Daniel Wolf
I think this is the first negative review I've ever left for a business, but I feel the need to leave a warning for those considering this dealership.
Firstly, I'll say the sales team does their job - they get you to buy a car - over email I was told that I would be able to get a certain price if I drove the hour and a half to the dealership after work that day. Of course, the 'deal' brought us to the dealership; we arrived around 8:30 PM. Unfortunately, everything completed close to midnight, and no one was happy about that, including the technician who jerryrigged the windshield wiper sensor we asked them to fix (it was hanging during our test drive), which fell off again shortly after.
The car we bought was certified pre-owned, which gave me some measure of hope, since it ~should~ mean that even if something is wrong with the vehicle, it would be made right.
That being said, after multiple communications with this dealer ending in an empty promise of a return call from a sales manager 'on break,' the sensor is still hanging and banging around. In addition, we recently heard water in our vehicle, so we naturally had NOT this dealer diagnose the root of that issue, only to find out that one of the taillights was broken and has been covered with red tape since we bought the car, likely the source of the water! CPO means nothing to this dealer.
On top of all that, much like others have stated in previous reviews, my documents were sorely lacking. I received nothing for the CPO coverage (big surprise), nothing on my service contract, and nothing on the price breakdown.
In conclusion, I know readers of this review will still do business with this dealership because I would, too. The allure of a 'deal' is strong. But be careful! Make sure that you get the fees upfront, that you get all the paperwork and information that you are entitled to, and that you understand the risks of not having this dealership honor their obligations, service or otherwise.
Edit 8/26/24: I did business with Runnemede in October 2023 and my issues have not been resolved. I escalated the problems to Toyota customer service recently. I hope they have updated their management practices as they've mentioned, but I remain skeptical of that fact and would advise readers to do the same.
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August 2024 by Anne Marie Brook
I had the best experience today buying a 2024 Rav4 Hybrid! Fred was super helpful and attentive throughout the entire sale process. Rory helped us close out the deal and did a great job explaining all the fine details in the many papers that go into financing a car. Everyone at the dealership was pleasant and easy to talk to. Thanks again!
