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“This is a satellite from Red Bank, a much larger post office and this does just as much business. Yet Red Bank will not allow more than one person to work here at a time so there are lines frequently. The mail person, Jaime, is absolutely superb in her handling of the job, professional, knowlegable and kind.”
“I had an excellent experience with USPS! The staff was incredibly friendly and provided top-notch customer service. They were helpful and attentive, making sure all my questions were answered and my needs met. The service was fast and efficient, and their support team went above and beyond to assist me. Highly recommend for anyone looking for reliable and friendly service”
“the most helpful and caring usps employees. they’re great and so kind!!! i’ve called them countless times about problems with my packages not arriving on time and they’ve helped me with so many favors!”
“Love this particular office! I had an appointment today for my passport and Hatel was extremely friendly and patient with me. The process was quick and painless. Richard, was entertaining to say the least and very sweet. I have never had a negative experience here.”
“After having a poor customer service experience in Asbury Park (where I've had many poor experiences), I have been delighted with the service at this Wanamassa/Ocean location. I am able to get in and out much faster, and the front end workers are generally much kinder and less stressed. My most recent experience on Saturday, June 13, 2020 at 12:53pm - the gentleman who helped me get my PO Box (I wish I knew his name - he is often there and on my receipt it says Clerk 07) could not have been more pleasant. Not only is the service better here, but the same size PO Box in Asbury Park cost over $100 more per year. I will continue to bring my business here.”
“?????????? KUDOS to Carla who was patient and took her time to resolve a problem. She was Extremely Helpful, not only to me but to other customers ????????THANK YOU”
“I came in with packages I needed to send domestically and internationally. The representative was very helpful in guiding me through the options for different costs and delivery times.”
“Stop by frequently. Post office is sometimes like the DMV, you do it because you have to, not because you like to! The staff is a blend, some very nice not others - but again, what are you here for? Get your stuff done and move on.”
“Ive always had a good experience when ive gone there. Everyone's nice. The only problem i have is that its a small office and there usually isn't enough people out front working”
“Not sure where all these bad reviews are coming from…I’ve been using this location for almost 10 years an I have never had an issue. Staff is super friendly and helpful. Post office is clean and there’s rarely a wait. The rest of the post offices in this area are absolute nightmares - this one and it’s staff are a saving grace.”
“This post office keeps it real, very kind people realizing that people who show up are working hard and just trying to do their job, and being understanding and helpful of that fact, - as they do their own job. Always a kind and cordial greeting, and I feel lucky to have this post office not too far from me to do my business with.”
“Wei helped me so much at the end of her shift. I needed a package that I would have otherwise missed by being away, and instead of just telling me to call and check back in the morning, she went in the back and found it. I cannot say enough about how much she saved the day!!”
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“This is the best usps i ever came across. I have been hear only a handful of times in past few years and i always had a courteous, helpful and customer focused service. No wonder usps offices like this are very very rare to find.”