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November 2023 by Chuck Mound
I usually come here for my oil changes. Get you in and out fast. I have had only 1 problem in 50, where they didn't secure the plastic cover, but went back and they fixed it. Prices have increased in 2023, like everything else.
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September 2023 by Robin Nevins
I brought two SUV’s to West 10 for alignments. They were all so professional and did a great job quick enough in a day. Thank you for your help. I’ll be back again.
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September 2023 by Tom Legbandt
They are always fast and efficient. They always check everything, transmission fluid, tires, radiator, and to boot, they tell me how much life is left on my brakes. A really good place.
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August 2023 by Steve
These guys really care about your vehicle. I went to get my tires balanced and an alignment and they have good pricing. They may take a while as some of these reviews pointed out, but there is a reason so many people show up to the shop! My car feels so much better since they fixed it up and they make sure to give you receipts of all the work they did so you can see how much your tires were balanced/aligned by. I really recommend this shop if you want great customer service and work done on your vehicle!
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July 2023 by Hilario Mix
Good people, very slow to do their job, but they want everything right. I waited too long for two tires and alignment for my old car. Still 5 stars cause they told me the truth about everything that I know already.
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June 2023 by Heather Mclaughlin
Stopped in last week before closing with concerns that I needed to replace my knock sensor in my 2014 kia. A gentleman took my info and said he'd call me the next day in the morning with a quote. The next morning I never got a call so I called the shop. The first time I got hung up on. I called back and the number just rang out. I was forced to look elsewhere and happy I did. I dropped my car off at knight's automotive down the street, and in less then a half hour, these HONEST mechanics refused to work on my car and suggested I go back to kia because my car is covered under a 100,000 mile warranty. Happy I listened because my car is having the engine replaced FOR FREE!!! The kicker is, hours later about 5 o'clock, right before closing, this shop finally calls me back and some meatball there wants to give me a quote of 650.00 just to replace the sensor!!! Crazy! So happy I was hung up on early that morning. I would've been taken advantage of and robbed. Shame on you!
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May 2023 by Benjamin Nater
Friendly, courteous and professional tire, brake, tune-up, and other automechanic services. My problem was fixed while I comfortably waited and all at a reasonable price... ???
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January 2023 by Saliss K. Djobo
I love this place!!!I guarantee you, the first impression is everything and they really took care of my care in a very professional manner.
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November 2022 by Matt Smith
I brought my truck here for brakes/rotors a few weeks back. I explained I needed the vehicle back the same day but would drop it off 1st thing and pick it up at the end of day. I went in person and even scheduled an appointment 2 days prior for a day the man at the counter told me was slow. I have a fleet vehicle and sometimes it can take shops time to get an approval, so I explained once they submit the claim to the fleet company to call me and I could get it approved in 15 minutes. I called at 11am to check in and was told they were working on it. I checked in again at 3 pm and was told still working on it. I called my fleet company and West 10 Tire had only submitted the claim an hour ago and not called my like I requested. As promised I got it approved in 15 minutes. When I called West 10 back I was told there was not enough time left in the day to do my brakes, even though my pickup had been there since 8:15am and they close at 6pm. I went to pick up my truck because I had an early meeting the next day and to throw salt in the wound they replaced 2 tires. I did not ask them to do this but somehow received permission from the fleet company to do that, but not the the brakes. I didn’t want more time to be wasted so I went someplace else local for my brakes another day and it was done in 3.5 hours. I am writing this review so someone else’s valuable time is not wasted like mine was.
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November 2022 by Robert Gemmell
The Express Lube was quick with an oil change and cleaned up the windows as well.
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August 2022 by Tom Mandrake
Great work, fast, friendly and professional!
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July 2022 by Kelley Heins
Always professional and honest. . good people. Great work.
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June 2022 by Ronald E G.
Friendly, honest, trustworthy. Never had an experience like this in over fifty years of getting vehicles of repairs. They rely on fast reliable work and do not push things for a sale.
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May 2022 by Cory Johnston
I went here for the first time to have both an inspection and an oil change. In and out in 45 minutes, tops, all for a good price. And just as important - good music in the waiting room. Grateful Dead, Sublime, Bob Marley. Much appreciated.
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February 2022 by Barbara McDonald
Excellent technicians and customer service!I am a 20+ year customer who has utmost appreciation for the workmanship, integrity and professionalism of Jason, James, Brian and Steve!
