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October 2023 by Y. Quin1
Never fails! Everytime my partner or I walk into this bank the customer service is horrendous. Teller or management has no respect and little patience to explain procedures in a agreeable manner. I strongly suggest to use a different branch. Dover branch is great!
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October 2023 by eugene freda
Great people at the Succasunna and landing branches. All the staff are so nice and professional. If your looking for a bank to handle your finances please consider valley.
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August 2020 by Jay Col
Listen to Carl. Not customer friendly.
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October 2019 by Jimmy Masucci
Listen to Carl. Not customer friendly.
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November 2016 by Raj Kanani
Fast service ,i never have to wait to long...
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August 2016 by NJFilmTeam
Great Place, the Landing office of Valley Bank is really excellent, small town friendly feel with services of a big bank. The drive through is very handy, and the lobby always has enough tellers if you need that. We have used them for 18 years for checking & mortgage.
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December 2015 by Carl Clegg
I would not recommend this bank. They often have long lines. Their customer service is substandard. They recently lost a sizable deposit. And they charged my account $61 for deposit tickets. It's time to go elsewhere. 12/2015 Update: I ended up switching to Chase. They have better service and more features on their accounts. More importantly, their web site is 100% better than Valley.
