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February 2024 by Colleen Williams
Hire more drive thru tellers on Saturdays!!!
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February 2024 by Baja PaNtEeZ
ATM barely works half the time
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February 2024 by Sandie Bowen
The drive thru takes FOREVER!
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February 2024 by M R
Dont come to this branch. You will waste HOURS waiting for your turn. Employees are super slow, they take one whole hour at the best to finish finish with one customer!! Three bank employees on three desks were busy the day I stepped in, one desk was done with the customer yet instead of calling the next customer in the line she just disappeared!! It was one hour before the closing time and she did not come back. The other two employees took forever to finish with the two clients who were there already by the time i stepped in. I waited 60 minutes and nothing changed. Other clients were waiting for their turn too and the sitting area got crowded but still the employees were performing at the speed of a 90 years old turtle. If a bank cannot serve a client within 20 minutes of checking in, they better hire more people or close the branch. I decided in that same visit to close my account with this bank and never allow anyone to waste my time while displaying on a big LED screen a fake logo that says: "Unexpectedly human"! Oh, seriously??So take my advice and find another PROFESSIONAL bank that respects you and value your time.Good luck TD with what you're doing.Glad i am longer a customer. Best decision in my life.
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January 2024 by Emre Polat
Waited about an hour even though I had an appointment. Then they blamed me to be waiting, which they should call my name. Then, they told me they couldn't access my account. For fraud, they sent me to another branch, which is 20 min away to wait over 1 hour again. Terrible customer service
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December 2023 by Christine Abdou
Terrible customer service. Extremely long wait to speak to someone. Once you finally get to see someone they are extremely slow and rude. Go to any other branch, Roselle branch is the most poorly managed. All other branches do an excellent job.
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December 2023 by gialo gogolashvili
Very fast and reliable service.Very nice workers.I want to thank you very much.
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November 2023 by Agent W
One Of The World Best Bank TD Bank They Are Fully Open On Sunday I Have To Give Them A Highly Respect To All The WorkerVery Professional And Clean Facility .Roselle And Cranford Office.
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November 2023 by Dana d
The old spanish lady that works there has absolutely no work ethics. Who hired this troll!?
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August 2023 by Aa O
Dwain didn’t do anything for me. Horrible service.
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August 2023 by Cj Miles
I went here after I was scammed out of a couple thousand and the wait time was longer than the meeting I had with the teller. Her suggestion was for me to ask the scammers for my money back. Don’t go here unless you enjoy getting your time wasted.
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June 2023 by Chris G.
This bank is brutal. Always something wrong in here. Super slow. The wait time for everything is atrocious. Go to Santander instead.
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June 2023 by Kayla Kelly
Very unprofessional and not knowledgeable stuff !! I went there and i tald the lady i wanted to open a secured credit card. And next week when i went there I found out that she applied for regular credit card . Than we start over again and apply for secure credit card and she sayd i have to wait couple of days and they will give me a call .. its been a almost 3 weeks I haven’t heard from them . I rather go a different td bank and do my bussines thereThey dont even know what they are doing
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May 2023 by imane rami
It’s not organized place , plus if you want to do any kind of banking you have to be for hours and hours waiting even tho you have an appointment, cause they work slow they walk slow , like they don’t care if you re there or not worse branch ever I don’t recommend it to you plus not enough staff
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May 2023 by Yolanda McDowell
The staff is amazing, no complaints here!
