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January 2024 by Guillermo Muniz
Great fast and curteous
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December 2023 by Zhanna Stepurenko
Never use!!! The package was lost twice in a row. Once mine was lost and I was sent a parcel from another recipient. Another time they simply forgot to send the parcel, the parcel was in their warehouse for two weeks until I called, the culprits were not found, I paid for the air shipment and the parcel will go by sea.
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December 2023 by Pava Logistics, Inc
Van. 09:30 am appt. Arrived 1045. Empty 11:30
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December 2023 by AJ
Yesterday I set a time to pick up the package from home. I waited the whole day for the courier, at the end of the day I called the company to find out if my parcel would be picked up today, to which I was told to call the courier Andrey. I called and to my surprise the courier came to my home address and called my old phone number, although the day before I called the company and asked to update my details. The girl on the phone said that she had updated everything. And Andrei is indignant that I am to blame for this. I lost a day waiting. ??????
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December 2023 by Olga Walker
My packages have been picked up in a timely manner. Courrier even taped up my box the first time. My packages arrive in Ukraine via air in 2 weeks.very pleased with their service.
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November 2023 by НиКоЛаС
Very slow and busy at all times. No available parking to wait to unload!Besides that, these people pose to be Ukrainian, and want to be respected… But how could we respect them, if they don’t even respect them selves! I took a photo of their national flag, and they also have an American flag… If you look closely on the photo, you will see that both flags are in terrible shape! They do t respect America, they don’t respect Ukraine, they don’t deserve our respect! Good day fellas!
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November 2023 by Oleksandr Tarasov
I have been using the services of this company for a long time. Mainly for delivery of purchases from online stores. Recently, it was necessary to send documents to the Czech Republic. It had to be sent urgently. I thought from the beginning to use the UPS ,FedEx or DHL service, but the price was about $160. I called a courier through the Dnipro and sent it for $55 dollars. Excellent service.
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November 2023 by Alex
I have been using the services of this company for a long time. Mainly for delivery of purchases from online stores. Recently, it was necessary to send documents to the Czech Republic. It had to be sent urgently. I thought from the beginning to use the UPS service, but the price was about $160. I called a courier through Dnipro LLC and sent it for $55. Excellent service!
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October 2023 by Dorothea Robev
The worst service ever. Two years back my family decided to move back to our home country and we used their services by recommendation of a friend. We decided to send 8 large boxes with our winter clothes and shoes to arrive before the rest of our luggage that was shipped in a container. We paid close to 1000$ for this. It was post-Covid time so I understand the company faced troubles finding a way to ship our boxes but we were repeatedly lied to that the boxes were shipped then returned when in fact they were still in their Jersey storage. Eventually our container arrived way before the boxes and for much less which totally made the ordeal with this company not worth. The agent that came to pick the boxes from our home did not speak any English whatsoever good that we knew some Russian. The boxes when they arrived in Bulgaria were opened and rearranged many items missing and one whole box was missing as well with many brand new clothes and shoes. Despite that we paid additional price for a local delivery we had to pick the boxes from a post office ourselves. In all total waste of money+money wasted on lost items and absolute disaster in terms of communication and service. Do not use unless no other option.
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October 2023 by Bogdan Contractor
Dnipro is the most reliable shipping company if you have to send a package to Ukraine.
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August 2023 by EK
Very dissatisfied with the service of Dnipro LLC. I’m giving 2 starts just because shipping was really fast as agreed (exactly 2 weeks), but one of the items is missing and no one called me, informed or sent the item back. I’m trying to resolve the issue by myself and nobody cares. They don’t even have a nice greeting when you call — no hi, no name, all the ladies I spoke to are very rude and impatient, no empathy and customer service at all.Another thing is their old and slow website from 2000s. They definitely should make some updates and improve it.I just hope to get the item back and never deal with this company again.
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July 2023 by Devin Roth
Do not ship anything to this site as a retailer. They are running a scam out of here. They attempted to return an order using our label then doctored the label to be delivered to a different address, so they can keep the product and claim they're still owed a refund. I just received an empty envelope after the original destination declined delivery and UPS rerouted it back to our business. Seller beware.
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May 2023 by Roxie A
Extremely happy with their delivery to Ukraine!
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March 2023 by Lees Pup
Best service for over 15 years highly recommend!
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February 2023 by Kamila Tussipova
Really bad customer service you always feel frustrated calling and someone speaks to you like you killed someone. package is never on time. They promise 10-14 days. It’s been a month and it wasn’t delivered. You can’t even track it. I have no clue what tracking number was made for. My first experience was even worse. They didn’t deliver to the door or local postal office. My sibling has to drive 40 min almost outside of city to get it.