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December 2023 by Alicia Stelzer
By far the worst, most incompentent pharmacy staff I have ever dealt with. After years of having my stuff filled here, the store manager Q (the only capable employee there) suggested to find a new pharmacy since they can not fill the prescriptions coming through their store anymore. I spoke with my doctor's office after I spoke with Q, and was told from their stand point this is the worst pharmacy in Union County. VENA DOESNT CARE IF YOU DIE WAITING FOR YOUR MEDS. Seems like they are suspiciously out of stock on most medication 90% of the time. Someone from corporate should do an audit and clean house. Unprofessional at best.
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December 2023 by Pat Wilczek
Pharmacy is always patient and fast with everyone they encounter. Good selection for a quick pick up shopping.
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December 2023 by Lola Ann Caruso
If I could give this pharmacy a zero, I would there is always a mistake. They give you an attitude when they make a mistake, which is very comical and be prepared to wait at least an hour on the phone or an hour in line every single time no matter what it’s a terrible pharmacy. The customer service sucks and if I could give it zero I definitely would it’s time to change pharmacies.
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November 2023 by Fran Giameo
Card aisle a mess. Better organized and prices and selection in dollar tree. Sale items in flyer not marked on shelf or on product. Other sale items in flyer not in stock.
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August 2023 by Lalalalalalalalalalalalalalalalalalalalalala Lol
Lazy pharmacists... Every time I come in for my prescription, apparently there’s nothing even though my doctor said its ready (for several days at this point). And then they give me a bad attitude as if that’s my fault. Just quit your damn job if you hate it so much! Oh and they treat their own people nicer than us. Will be transferring my prescription to another pharmacy close by! ??
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August 2023 by Nicole Dixon
If I could leave 0 I would. Every single time I go here there is a problem. Been trying to pick up my prescription that is ready for two days now. Everything in store is behind lock and key, with very little staff. Needs to be closed.
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June 2023 by Lizbeth Henriquez
This review is for a pharmacy staff member called Jasmine who feels the need to hang up the call when questions are being asked. The most rudest thing a pharmacist can do is not listen to the patient or guardian. You are doing the job for the paycheck or because you care for what your profession is? As for the pharmacy itself, how is it that a much needed medication for a child is place on hold because the insurance won't cover it? How about calling the parent and seeing if they are willing to pay for the medication. How about checking the history and seeing that the medication is paid for out of pocket when it was initially moved to your pharmacy. This place is not worth the time.. Go someplace who will care for what their profession is for rather than a paycheck. .At the end of the day, we should be able to trust them and hope they are giving us correct / helpful information.
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June 2023 by Leah Figueroa
I would love to give this location 5 Stars, as the store is great. Everything is always well stocked and all of the employees are really helpful whenever I need them.But - the pharmacy is a different story. They really need to step up the customer service. There is one girl in partucular who is very rude, I didn't get her name. She knew I was waiting in store for my son's script and when I saw that they closed the area and went to lunch, I asked her what happened to my script. She acted like she didn't know who I was and said I had to wait until AFTER they came back from lunch to get my sons meds. She literally yelled at me in front of my son and another customer. The customer that saw the whole thing told management. I was just going to let it go because I have no time for the aggrivation. Regardless I left and I had to go back later to get the script that I was supposedly waiting for.
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May 2023 by I Jk
This place is a disgrace! It’s a shame all these educated women working as pharmacists deliver the worst customer service with lack of respect!
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May 2023 by Jasdeep Cheema
Unfortunately the pharmacist I dealt with here did not go out to their way to promote patient care or medication adherence -- I was told my mother's rx was too soon and was given the option to pay for the days difference as they will only supply a carry over if there is no refill and a new script is pending (asked twice and was told this was their "policy") - being in healthcare, and knowing the pharmacy industry I had to call the insurance company and request an override for a refill for my mother (which the pharmacy should have done, or at the least suggested, rather than being told to pay an overpriced difference for the days she was early -- generic pills cost cents to produce, so even the quote was bogus). I understand pharmacies have prescriptions to fill, calls to make, etc. but it's also important to care and advocate for your patients in an industry where the pharmacy staff are the "professional" experts and supposed to promote medication adherence. I had to write this review as I hope the patients who do not have an advocate demand more from staff, question what they are told, and sadly advocate for themselves as the pharmacist cannot be bothered.
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May 2023 by Vincent Vaz
Store#2064 roselle NJ. I have been in retail sales 40 years. Retired now . I walk in to my CVS store this morning to print my granddaughter pictures but didn't now how to do do. I ask Denise uf she would help me she was so amazing an patient. What a great staff in the manager Que,Denise,xena,Ruth. CVS should be so proud to have these wonderful employees represent CVS in roselle NJ. I will be back again to buy stuff because of the wonderful and caring employees!!Denise,Que,xena,Ruth keep up the great work. Someday you all will be regional manager for CVS!!Sincerely Vincent vaz
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May 2023 by Patoria Wesley
The worst pharmacy ever. Especially the stupid Indian Pharmacist who calls herself talking down to people and not letting them speak and denying people their medication. Perhaps she should be sued!?! Stupid heifer!
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April 2023 by Armelle Nicolas
The place was very clean well organized ,and I like to shop at CVS for all advantages offered us.
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March 2023 by E Townes
This is the worst location ever,Left work@ 4 , driving from work takes at least 35 minutes home..(on hold)call back put on hold another 17 minutes..Went to location phone ringing..
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January 2023 by Valky Moo
Fairly decent CVS, location is pretty convenient since it’s near the city hall & a few restaurants on the entire street. Experience seems all right, did a self check out, something came up on the machine & a staff member came out quickly without me glancing up & it got resolved. The place seems a little dingey & old though, could be brightened up a bit.