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March 2024 by Melana Odegova
RM was so helpful! Helped me bring in my heavy box and was such a quick and easy process!
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November 2023 by E Ro
Super quick and friendly service sending out an Amazon return. Thank you !!!
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August 2023 by Deepak M
I have been going here for years but recent events changed my outlook from trust to mistrust. Briefly, a shipment from Samsung was falsely directed from home delivery to this location by someone. When I went to collect the shipment, it turned out the store allegedly gave it to “someone” who was “me”. They claimed they checked their ID. I filed a police report to claim my money back. Now the distrust part … I was there for 35 mins trying to understand what happened. First the rep told me they returned it to Samsung as they are having “issues” with them. I asked for return tracking info for my record and because it was still showing on FedEx site delivered to their location. Then her version changed to we returned it and please call Samsung. I refused to leave without a tracking number and proof of return. Then another rep came and eventually conceded that a fraud has occurred and they gave it to someone else. I asked the first rep why did you lie ? Her answer, “because I was told to”. Such is the ethics and character of these employees. I got the print outs and details of fraud and filed a police report. Now regarding ID verification - you think they bothered to ask and see my ID in the 35 mins of drama ? NO. It was internal fraud and they tried to cover it. Shameful.
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March 2023 by Bill W
I had to send out a package for my company. They did a great job!
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December 2022 by International Martial Arts
Store manager is amazing. She always goes above and beyond!!
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September 2022 by Dharmendra Uteshiya
I visited for copy and ship my documents, amazing very supportive front line staff.
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August 2022 by Dyotan Vindula
I went to this store today morning at 9:27 AM but the store is still not open even though the hours state 9AM as the opening time.
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January 2022 by Allison Vitella
As a real estate agent I need a place where I can get blue prints printed up for my clients. AND no matter how busy they always get it done right away.
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December 2021 by Karen Timmons
called twice to be put through to customer center to check on my account.Twice the call was dropped. They asked for survey but never answered my call. Now will try in person to schedule a pick up
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October 2021 by Melissa Gomez
Everyone who works there is very helpful and efficient. I never have any issues at this store.
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September 2021 by Dorothy C
Usually I have a great experience. Today, there was an elderly man in line in front of me. The FedEx employee, a woman, barely gave him a chance to answer before she passed over him and immediately went to me, the next person in line. I said "I think he's ready now" gesturing towards the elderly man in front of me. She ignored me and proceeded to scan the box I had already placed on the counter to hand me a receipt and then went to him after. Just thought that was rude. He's elderly, obviously he's going to move slower.
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September 2021 by J L
dropped off the package(with sticker label) "Dropbox" inside of the office. package was lost, and they said they do not know where it is. what is the purpose of drop box???I called to check multiple times, he kept transferring to costumer service, and I could not even talk to anyone. it was automatically turned off. they do not know how to handle and be willing to care the customers. so sad.
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April 2021 by K Katan
Went there tonight to pick up some items, Cyrus was working and was so helpful and courteous. He answered all my questions and made everything easy for me. He even helped me print something from my email. Great employee, thanks again!!
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June 2020 by Susan Putts
I’m not sure I understand their business model. (Wait for 45m while 1 employee taps in an address)
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May 2020 by Sarah Hunt
After a really frustrating experience at UPS I rushed to get to this FedEx (I got there close to closing time) where I was greeted kindly despite my late arrival. I was shipping a package to Spain, and the guy working there (5/18) helped me get a FedEx box to bring the price down, and made it easy to answer the customs questions (UPS grilled me for absolutely no reason). PLUS it got there this morning (5/21), when it wasn't expected for another day or two. I'm super impressed with the service and speed, and will definitely be using FedEx for international packages in the future even though it's farther from my home.
