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March 2023 by Jacquelyn Fellner
Awful service. Got the text to pick up my photos at 2:46pm. I get there to retrieve them at the time I was instructed & after waiting in line for 10 minutes I’m handed the wrong photos. I state that “these are not mine” & as the associate goes to check on what ‘went wrong’, another 15 minutes is added onto my wait time. At the end of it he just couldn’t seem to figure out “where my photos went.” Wasted a half an hour of my time waiting around for my photos when it should’ve been as simple as walking in, picking them up, & walking out. Instead I’m left without my photos and have to go back tomorrow since they had to reprint them since nobody can figure out what happened to them. Absolutely horrendous service. Will most likely be looking into CVS to develop my annual Xmas cards from now on.
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March 2022 by Olivia Cammon
Quick, suitable service
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March 2022 by Kim Mirowsky
Awful photo center. Multiple times they couldn’t find my photos. I ordered two canvases shipped to the store. Tracking said they arrived but showed it wasn’t ready for pickup. I chatted with an agent who sent them an email to scan and update my orders. Still days later, nothing changed. They have been sitting somewhere for a week. Bad experience after bad experience there and won’t be using their derives again
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March 2020 by Paul
Photos are nice but the entire process is a mess. Photo upload and on-line ordering process is confusing and it's not even clear what you're ordering. Have fun trying to order more than one size in the same order. Then, this store has misplaced my photos on more than one occassion. Placed an order today and they are inexplicably at the Boonton store, despite having always had it automatically print and deliver to Rockaway. So I will head to Boonton and then this will be my last with Wal-Mart.
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March 2020 by Ashley D
I don’t know if it’s all Walmart’s but this one is terrible. I placed an order online for photos 2 weeks ago to pick up. Never received an email stating they are ready. Tried calling on a Friday at 11am... the phone rang for 5 minutes no one ever answered. I’ve showed up before for photos and they weren’t there. So I’m done