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March 2024 by Aydria Rasbury
Russ, an Assistant Manager, was very attentive to a complaint I had. I was even surprised at how thorough he was in assisting me.
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March 2024 by Michael Scott
Sue ??
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March 2024 by N
Because of Gabby being so rude I end up almost not doing a membership, every time when she is around me she acts nasty and gave me problems just to reserve one of the equipment for me….everyone is so nice, friendly, and so caring, love their team work someone was around when I did membership because I was thinking twice and I do not regret because its a great gym and great team.
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March 2024 by Chuck Negron
Amanda and Dylan Do an excellent job keeping showers super clean and rest of staff are great and friendly as well
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March 2024 by Ronald Regen
Rockaway facility is immaculately clean, employees are so friendly, and it's the best...
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February 2024 by Alyssa Virgil
Wayyyyy too crowded and it's always freezing cold. I prefer the Hackettstown location.
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February 2024 by Julia Castro
Very clean, neat!
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February 2024 by Brian Mitchell
Perfect for me
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February 2024 by Joe
Several machines are out of order a while.
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February 2024 by NERF “NERFWARS” WARS
Nice gym .always clean.staff members very polite
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February 2024 by Vincent Ciccia
Rockaway Planet FitnessI'm new to this facility and type of gym I had plenty of questions about machines. Sue and Gabby were very helpful and patient with meThank you
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January 2024 by Patricia R. Bazan
This gym isn't exactly my top pick, but the reason I find myself coming back is all thanks to Matt. A few months back, I had a mini crisis when I misplaced my car key. Feeling pretty distressed, I explained the situation at the counter, and Matt stepped up big time. The guy literally went through three different garbage cans, giving his all to help me locate that elusive key. Turns out, it had sneaked into the cracks of a lifting machine.I can't express enough gratitude for Matt's kindness and helpfulness. He's always got a smile for everyone and chats with folks in the friendliest way possible. Seriously, you better hold onto this guy before some other place snatches him up!
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January 2024 by Mike morris
New management has brought about a positive change in the cleanliness and atmosphere of the facility. One recommendation for improvement... please routinely inspect the equipment for serviceability, especially the cardio equipment. The pedals on the stationary bikes grind like gravel because the bearings are shot and the resistance is extremely uneven on the legs resulting in aggravated, injured muscles from pushing off on one leg more than the other. This has happened on several different pieces of cardio equipment including the elliptical where one arm is reaching longer than the other from an assembly mistake. It may seem like a small thing but cycling or walking for 20 minutes, using unequal resistance creates injuries. Thank you for looking into this.
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December 2023 by Paig correa
Rockaway Planet Fitness has a friendly atmosphere. The staff is excellent and always willing to help and have a pleasant conversation at any time of the day. Sue and Matt always prioritize welcoming you in and thank you on the way out.
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December 2023 by Rosalie Knudson
Super clean, nice space, friendly staff, especially Liz.
