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March 2024 by Marie F.
Do not take your pet here for grooming! I dropped off my dog and an hour later the groomer called and said that my dog was having really bad anxiety. My dog is older however she has always been fine getting groomed. By the time I got there, she was in Banfield next door on a heart monitor. She was shaved to the skin on half of her body and then groomer stopped because of her anxiety Something really must have scared her. I had a gut feeling when I got to the salon, that something wasn't right. It was dirty and smelled terrible. The one groomer had a very negative attitude. The other one seemed like she was new or inexperienced. The store manager didn't look at me or introduce herself when I arrived. She had zero emotion. No apologizes, concerns, or empathy. When I asked the groomer what happened and if there was an incident that caused her reaction, she paused, looked away and said no. I am mad at myself for taking my dog there. I don't want any animal or person to have to go through this. I am still so upset and stressed that my dog had to endure that horrible experience. Shame on them. Oh, and did I mention that I'm a combat veteran, and she is my service dog?!
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February 2024 by Jessica Trinidad
I bought one of the algae eater fish from here and it died in a day. I called the store in the morning asking if I could get an exchange for it however I mentioned that I could not find the receipt and asked if they would still be able to do it and that I had it on my bank where I got the fish, when, and how much it was. I was told that it was fine and they can do the exchange if I brought the fish in. I ended up driving 30 minutes to the store just to be told that they can’t do it. I purposely called in the morning for confirmation so I did not have to make the drive and waste my time.
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February 2024 by alexastock2
The grooming salon (Tara and Naomi specifically) always do a great job with my kitty Leela.
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February 2024 by Diego Santillan
This is the right place for our flurry friends to come by and feel free, welcome. Great full for all the people who work there.
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February 2024 by Freddie Kroegman
Good selection of tortise needs.
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January 2024 by joanne carratello
I adopted a cat and his name is tabby he was hiding underneath the couch then hedecided to come out and he's purring all over me
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January 2024 by Sydell Lopato
Helpful, friendly, have what I needed
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January 2024 by Eric Cagman
fish department needs more workers
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January 2024 by John Cerrato
Friendly customer service
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January 2024 by Ronald Butt
Nice, clean well stocked place. The grooming area was small but well organized and the stage friendly.
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January 2024 by Bora Boran
Always quality staffs
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January 2024 by M H (Outlawed4Life)
Place looks run down outdated, Plus the worker dropped all my change in the conveyor belt.
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December 2023 by Rob schupp
Great selections
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December 2023 by Tom DuLude
Definitely get a small snail for your tank first. And try some moss.
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December 2023 by Ami “CompuNET Tech” DaSilva
My 14-year-old dog was just "fired" from this place. I took him for a full grooming session costing over $100. When I came back to get him, there was a note on the receipt saying the groomer couldn't finish his nails. Upon paying my bill, the groomer told me not to bring the dog back. According to her, he is too old and bad for business for the corporation. Stay away from this place...