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February 2024 by Fred Mundhenk
One of the few nice department stores left in Morris County.
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February 2024 by Krystal Halak
I would not recommend JCPenny's Portrait Studio at Rockaway. The manager, Alice, is not only an inexperienced photographer but also has poor customer service skills.
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January 2024 by R T
Amazing Shopping Experience
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January 2024 by Keith Trevor
Old store selections just ok
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January 2024 by robert kocoski
Store has no employees can't get any help . What happened to good old JP
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January 2024 by John Syfor
Very nice store
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January 2024 by Javier Capetillo
No to many staff.
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December 2023 by Ernie F.
In terms of the layout, JCPenney looks to be in great shape and well-recovered and is not closing anytime soon. Each department is easy to find and had no issues navigating where to go. Nowadays and in most retail stores, there aren't too many employees to be found on the sales floor, which can be time-consuming in many ways. As long as the store is clean, that's one of the main things that matters. It seems there needs to be improvement in a lot of areas, with the other reviews I've read.
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December 2023 by fran whritenour
Excellent & friendly customer service!!!
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December 2023 by Douglas Moser
No sales people only 1 man speaks spanish only the absolute worst wanted to buy things no prices etc
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December 2023 by Luis Zeron
Very nice large store, there is everything for Christmas shopping.
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November 2023 by Jean Osorio
efficient
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November 2023 by Victoria Caniz
It is a very good store and the lady who helped me today, January 2, 2021, in the children's area, was very cordial and very kind and friendly. The JC Penney store is located in the Rockaway mall in Dover.
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November 2023 by Iritzel Mero
I found very nice things and some offers. There are items for the whole family.
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October 2023 by Wes Gibson
They put a playground in front of the store. Some of the toys in the playground require money. Cashier refuses to break a $10 bill. I will never shop here again. No wonder these stores are going out of business.