-
January 2024 by Frank De Pinto
Worst Pharmacy ever!
-
January 2024 by Virgin Martinez
Pharmacy staff has an attitude. They will literally refuse to do their jobs. I worked at a pharmacy and can't believe they get away with being so nasty and lazy. The girl on the phone has plenty of time to tell you over and over that she can't take your info but not enough time to check ins info. They don't bill your ins and try to charge you full price. I had to ask why I was being charged so much and get my new ins info but she refused to take the info. This has happened before and then they give you an attitude when they have to type anything in. If you hate your job, go get a new one. Changing my pharmacy. AVOID
-
January 2024 by Caroline Smith
Whenever I call to refill a prescription I get an automated service. I NEVER get the chance to speak to an actual pharmacist about my medications. Ridiculous.
-
January 2024 by Christopher Arevalo
Hands down the worst CVS in Morris county. Every time you go you either get attitude, there’s a problem, or there’s about an hour wait. I have been sitting at the drive through now for 15 mins and some one has yet to acknowledge I’m here… stay away!
-
December 2023 by Aventuras Con J.M
I went there to buy medicine for my son and Karen was very kind to help me because I don't speak English, she spoke to me in Spanish and helped me find the medicine I needed.
-
October 2023 by Renee DeCesare
Pharmacy is very rude got a needed prescription and got it called in late. Would be there at 702 to pick it up but they refused to stay for two extra minutes. Don’t work in the medical industry if you’re not compassionate. I understand not wanting to stay open long but 2 minutes?! Unbelievable.
-
September 2023 by Victoria Price
Never dealt with such miserable women in my life. Every single woman that works in the pharmacy is why I just called mine and my daughters few doctors to never ever use CVS again. I just moved to the area and always used CVS. Until now because of this place because I just cannot honestly deal with that disrespect and the first FEW times I went in I thought maybe they had a bad day but nah it’s been every single time with every single woman back there that ISNT even the actual pharmacist. If you hate your job THAT much, do everyone a favor and get a new job not dealing with the public. You’d be doing everyone a favor by leaving truthfully. Literally forgot what number my CVS card was under because I had to get a new number due to being a victim of DV and I asked if I could try another number when it wasn’t the first one I put in and the big lady in the pharmacy started rolling her eyes huffing and puffing she had to click a button so I could try again. I didn’t even want to try another time after that so I didn’t get any points for that order I guess. So sorry me being a victim of violence is SO inconvenient for YOU. Your job is just SO hard. What a cloud of misery over that place good lorrrrrd. ShopRite pharmacy it is! Hahaha yikes.
-
September 2023 by Kristen White
the pharmacy is kinda rude but the worst part is every time i go, there’s the same dope and blood filled needles in the parking spaces without the caps on and no matter how many times i let the pharmacy/manager/assistant manager of store know, they don’t do anything. it’s summer time and people wear flip flops.. god forbid somebody or a kid steps on them. be careful when getting out of your cars. picture doesn’t show all of them.
-
August 2023 by Nicole E.
I have never been treated so poorly from a pharmacy. I never write negative reviews, but I think it is warranted. I went to CVS through the drive through arrived 10 min before closing to pick up a needed prescription. Went through drive through as I was not feeling well. There were 2 cars in front, 1 of them currently being serviced. Not sure what their transaction was but it took a fairly long time and at this point it hits closing time. The tech proceeded to close the window on both me and the car in front of me. Leaving both of us without our medicine. My husband then went to retrieve my medicine and arrives at 1:29 to have the inside window shut on him saying it was lunch break. I understand staying firm to cutoffs, but there is also a little thing called Customer Service and in an industry where people need these medications, CVS Rockaway does not seem to value their clients.
-
August 2023 by Marylou Brown
The Rockaway CVS store is always clean, organized and well stocked. The employees are friendly and helpful which makes shopping there a pleasure!
-
May 2023 by Debra Aiuto
Absolutely the worse Pharmacy!!!! Rude, you call there wanting to actually speak to a human is laughable. Over 10 mins on hold recently and then I gave up. If I could use Shoprite Pharmacy I would. They can actually talk, work, help people and answer the phone with promptness. A great deal of laziness working at CVS Pharmacy. Good to know though...
-
March 2023 by Laura H.
The worst! Every time I need a prescription filled it is a nightmare! They never, ever answer the phone, so you can never speak to anyone in pharmacy, even though it is an option on their phone system. I once was on hold for 1/2 hour and still no one picked up. I went to the drive through to pick up a prescription that was sent in, I arrived at around 10am, they asked me to come back at 2pm, told them I couldn't, and asked if I could wait since I needed this pain killer ASAP, they said no. When I arrived home 10 minutes later there was a text that it was ready. Why did they tell me no and then get it done within minutes, someone had to drive all the way back and pick it up. If I didn't have to have my prescriptions filled by CVS I would never go there again, but Insurance dictates where you go.
-
January 2023 by Joe Reggio
Pharmacy staff is so incredibly rude. There's a reason why they have this many negative reviews. Go to the walgreens down the road or the CVS in the Target on Mount Hope Ave, they are much more friendly and helpful. Don't waste your time with these clowns
-
January 2023 by Kristin
My mother has many injuries and can barely walk. She waited for 20+ in the CVS pharmacy drive thru lane for her medication and when she got to the window they said they couldn't fill her medication until tomorrow because of insurance.Frustrated, she left and called insurance who said her claim was not denied and that CVS never tried to process anything. My mother called the store and relayed what insurance said, and said she was waiting for so long in the drive thru line because of people taking COVID tests. The woman says "the drive thru is for convenience, you could have came inside" to which my mom replied "I can barely walk so I have to use the drive thru" and then the woman says "then go to walgreens" and hung up on my mother. We called back and her name was Jennifer.Just a heads up for anyone who expects competence or decency from CVS, probably go somewhere else!!!!Jennifer, I hope that if you ever have injuries that someone treats you like you treated my mother you miserable wench!!
-
January 2023 by Stanley Carrington
I ran out of the pharmacy without filling my prescription because the girl Jennifer at the counter was not only stupid and nasty but her breathe was intolerable. Also looked like she hadn't showered in days!! Gross and unprofessional!!! She needs some of the Prozac they have in stock!!