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“My phone upgrade took longer than anticipated only because my provider needed to make adjustments to my plan. The whole team was very kind and I didn’t feel rushed once. I was embarrassed to be going into the after hours but Mike was with me every step of the way. I ended up with a terrific iPhone upgrade thanks to him and his patience. Thank you!”
“Apple computers require knowledgeable repair people who are intimate with the idiosyncrasies of these machines. I have never trusted just anybody who thinks he/she knows computers with my Apple machines. If you have an Apple, find someone who knows Apple. These guys know what they are doing and I highly recommend their services. They are not driven by the dollar but rather by the desire to help and because they like what they do. There is a marked difference.”
9AM - 5PM
50 Main St, Madison
Computers
“Recently walked into PC Problems to ask about a home Eero network issue that I was expecting would require time and potentially substantial cost to address. Maurice listened to my lengthy description of the setup and specific issues, and suggested a 0 cost fix to try before scheduling a visit to diagnose the problem. The suggestion worked perfectly and no issues since. Will be going to PC Problems for all computer and network related issues from now on. Thanks Maurice!”
“In this day and age, it seems fitting to share a review when you receive exceptional service and that's exactly what I want to share. Francis in repairs went way above and beyond in repairing my watch. He evaluated it, presented a fair estimate, ordered parts and made the necessary repair exceeding my expectations. He is a true ambassador for Casio.”
Computers
Computers
Computers
Computers
“Pleasant and efficient Geek Squad personnel, helped tremendously, extremely grateful, Thank You for a job well done!! Wait time about 10 15 that doesn't matter, personnel were busy and taking care of customers. Otherwise NOT A LONG WAIT,Usually 5 minutes or less , same goes for Best Buy personnel, they're GREAT as well.”