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February 2024 by Charlotte Schoen
Very knowledgeable and helpful. Even clean and organized. They me feel like a good friend.
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February 2024 by AE VA
Very good
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February 2024 by Jesse R.
THEY HAVE THE BEST PRICES!!!!!!! When we got our PS5 from here, we had gotten it with the Call Of Duty Modern zwar fare 3 remake, AND IT WAS GOOD!!!!!!!
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February 2024 by Arf Jav
An ok store if you know about tech yourself. Never have enough floor associates to answer your questions
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February 2024 by Keith Rolandelli
I show up 5 years later after my first one star review and ready to make a purchase of a car stereo but told to come back another day. This is so ridiculous and you are about to lose several hundreds in a sale. I can be reached by responding here. Sooner the better because I am starting to look elsewhere!!!!!! Unreal what this world has come to.
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February 2024 by Amy Giudice
I placed an order in store at Rockaway over a week ago and confirmed my current address. The representative still had part of the order delivered to an old address somehow. Before that item was delivered I contacted customer service to report the issue when I saw a shipping confirmation. For over a week I have spoken to more than six Representatives now and nobody has fixed my issue and I haven't received any part of my order but I have been charged in full for both items that I never received. I've asked many times to speak to a manager or a corporate manager to make good on this issue and I am denied being able to speak to somebody. I have been a Best Buy customer for many years... obviously counts for nothing!
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January 2024 by Alex Ventre
Absolutely horrible bin on three different phones all calling at once and bin on hold on each one at each department for 20 minutes
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January 2024 by Vania Duarte
Greatest day ????
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January 2024 by No No
Easy to navigate in store. Nice staff.
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January 2024 by mike falcaro
Ok .place
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January 2024 by brian hogan
I wanted a pair of Bose headphones.Young lady named Sarah helped me get what I wanted at a great price . Sarah was professional courteous and friendly. What a great reflection she has on Best Buy . Keep up the great work Sarah .
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January 2024 by Frank Bell
The selection is vast , the prices great, the associates helpful and Geek Squad are unparalleled.
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January 2024 by Eliana Palacios
I found what I was looking for and they were very friendly
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January 2024 by Mike Tatch
I needed a gift for my son. I visited a few days before Christmas. It was busy. After a short wait, I was helped by a friendly and knowledgeable employee. The product I purchased was not in stock and he said it was unlikely it would arrive before the 25th; but, he would "see what he could do." To my surprise, it arrived before the 25th. Thank you Best Buy.
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January 2024 by Martin Diehl
Best Buy was OKHowever, be sure to bring the paperwork for the pickup as they may be a little inflexible
