Best Buy is an electronics and appliance store where the staff is often described as great, pleasant, efficient, helpful, and customer oriented. Personnel, including Geek Squad members, frequently go above and beyond to make customers feel welcome and leave with their issues solved, for which many are extremely grateful. Service is generally considered good, with wait times sometimes reported as not a long wait, usually 5 minutes or less, or about 10-15 minutes. However, during busy periods like a big sale weekend, customers can experience a very long wait due to not enough staff available to help. The store offers a wide range of products, from phones like the Samsung Galaxy to chargers for items like a Microsoft Surface, which are often in stock. They provide services like setting up new devices and will price match. While many customers shop there for all their electronics and report it as one of the best in NJ, some note that time changes everything, observing that a lot of things can be not in stock and sometimes there is nobody there to help. Overall, it remains a popular destination for knowledgeable assistance and reliable service.
The best electronics store around……the only one around…..
July 2024
Very helpful associates great experience in geek squad
July 2024
Pleasant and efficient Geek Squad personnel, helped tremendously, extremely grateful, Thank You for a job well done!! Wait time about 10 15 that doesn't matter, personnel were busy and taking care of customers. Otherwise NOT A LONG WAIT,Usually 5 minutes or less , same goes for Best Buy personnel, they're GREAT as... read full comment
