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December 2023 by Imran Nasrullah
I would give him negative rating if there was an option. This place is a rip off with the nastiest attitude. My friend’s car was stolen and recovered by NJ Police and was sent to this location. After paying them $950 to pick up the car he said to pay another $100 to bring the car out of the garage and didnt allow the tow truck driver to get it from inside the shop. This guy is a rip off, liar, cheater, rude and straight up nasty. I will also report him to BBB and all other authorities. I don't understand how places like this manage to stay in business with such nasty attitude and poor public dealing. Avoid this place at all cost.
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September 2023 by Doug Tucci
I've watched Jeff grow up with that business.This business is not easy. With his experience it makes it look effortless. I respect him and the business he and his father built. I would recommend Rochelle Park to any of my family and friends.
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February 2023 by Deanna Peine
I was in an accident on Friday the 13 and my truck was towed to Rochelle Park Auto Body. My truck is there being repaired as I write this review. I feel compelled to write this before my truck is finished because the way I have been treated by Chris at Rochelle Park Auto Body has been a blessing! Chris is very knowledgeable, respectful of my wishes and he listens to my needs.I couldn't ask for a more understanding and caring person to take charge of my truck repairs.Also I'm being guided by my Uncle who is a Master Auto BodyMechanic for the last 59 years but lives in another state and is unable to repair my truck.My Uncle's guidance is matching Chris's expert details when it comes to my repairs.Thankful for Rochelle Park Auto Body!Can't wait to see the end results ?
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December 2022 by Delvialies Azcona
These people probably have some kinda contract with state police cause it’s evident that police are always the ones who call whenever anyone needs a tow from the highway. Very unprofessional customer service. Storage fees through the roof. No one should ever use their service and obviously no investigation on how corrupt they are alongside NJ state police cause obviously the police is on their side.
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December 2022 by Fausto Chavez
This is very unprofessional shop,if you get you car to them please, try to take out the same day,or they will offer a fix rate for couple days,but that is a lie,after that they won’t give you car back,and at the end they will charge for all day,I soo a lot a customer unhappy,went I try to get my car out from the shop,you don’t Trust a company,line this one.thank you.
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January 2022 by Micheal R.
Horrible place they are a rip off they will try to over charge you for a basic service and very rude people
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December 2021 by Jaff Uber
The worst of the worse never use them a bunch of crooks and liars
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November 2021 by Hakeem Barrett
Worst experience ever my car was towed 22 hours ago and they want 398 for me to get my car out of storage. The people here are rude and only care about making money from people. Never come here they ripp you off.
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October 2021 by Lauren Zito
The woman at the front desk, Tina, has to be one of the nicest people ever. I lost my car to Ida and her friendliness really helped me get through it. It makes a difference
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August 2021 by cutiedog fam
0 star!!! My car needed to be towed on Saturday around 5PM. The driver brought my car to their garage even though I asked him to drop off it to my house. What he said that "I am done for a day" and "you can pick up the car on Monday 9 am". If he was done for a day why he towed my car??? It was only 2 min drive from highway to his garage. I felt trapped.. actually police called him!! not me!!On Monday, no one answered my phone. I really had hard time to pick up my car again. They charged me $450, 2 mins towing.Worst businesses I have ever went. Do Not Go!!
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February 2021 by Juan Rodriguez
The worst towing service i had ever received, they just wanted to take my vehicle where they wanted , ended up canceling the service 100 feet away and still charged me 650$
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January 2021 by papak nwamerue
This company is completely exploiting inhuman and no values for customers. Was treated like a dog ,kept my car unattended and finally exploited me charging high service fee that was not rendered. Never fall into their trap.
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January 2021 by AH LEE
0 star!!! My car needed to be towed on Saturday around 5PM. The driver brought my car to their garage even though I asked him to drop off it to my house. What he said that "I am done for a day" and "you can pick up the car on Monday 9 am". If he was done for a day why he towed my car??? It was only 2 min drive from highway to his garage. I felt trapped.. actually police called him!! not me!!On Monday, no one answered my phone. I really had hard time to pick up my car again. They charged me $450, 2 mins towing.Worst businesses I have ever went. Do Not Go!!
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July 2020 by Glenn Sidoti
Great People..Family Business..
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June 2020 by James Song
My car towed to this place. Couldn't retrive the car. They said car is not driveable condition. Don't trust this business.
