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March 2024 by Amy Scollon
Worst store ever. The pharmacy staff are always rude! Maybe corporate needs to send some help.
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February 2024 by Christina Hunters
Good place. Ussually have what I need. Employees are nice.
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January 2024 by Cindy Doyle
I used this pharmacy for over 28 years. I used to walk in and was greeted by name. After Covid, this place was taken over by a bunch of Gypsies! New people every time who were rude, indignant & extremely uncaring! I was recovering from surgery waiting for an rx with a driver outside & was told I’d need to wait for 2 hours!!! I was the only person there! Don’t get your prescriptions filled here - they don’t care!!!!!
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December 2023 by Shonda Waters
YES!!!! I had the BEST experience at CVS Riverton!! I had a chance to meet Scott, Vanessa and take some GREAT sale photos too!!????
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November 2023 by Katielynn Weaver
The pharmacist Gerald is extremely unprofessional and rude.My family member was having a lady issue and was told by the hospital to go straight to the cvs to get birth control and take two pills to stop the heavy bleeding. It was 15 minutes before close and he flat out said he wouldn’t fill the prescription. When it was expressed that it’s frustrating because she needs it and it’s a pre packed medicine his response was that he went to college? Which the person picking up understands because she too went to college to become a nurse.He told them to go back to the hospital.15 minutes before close is still open.And a young woman had to spend an extra night suffering because of his inconsiderate actions.She did infact have to return to the hospital because her blood pressure kept dropping and she lost too much blood.Everyone else we deal with there is beyond kind so this was truly a shock.
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September 2023 by Daniel ONeill
The people who work the pharmacy are often friendly but this place might be the most disorganized pharmacy i’ve ever used. I wouldn’t rely on their haphazard coordination if you have medication you can’t afford to miss. This place suffers from numerous administrative failures that will leave you frustrated, feeling ignored, and worst of all, without your medication.
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September 2023 by Priscilla Floyd
In my opinion This CVS is the worst. (Pharmacy department) To be a big chain drugstore it's terrible the meds will be saying in process for a whole day, sometimes they don't even have your meds in stock. I been a customer with the same meds for the last three years the same date every month...But they dont have in stock. Customer Service is gone out the window. It made me give 1 star to post
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September 2023 by Laura Cherry
the man working the drive thru window for the pharmacy was whispering profanity to himself. it made me very uncomfortable and awkward. he then looked at the cars behind me and he started talking profanities louder. very weird experience
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May 2023 by Amanda Schofield
I received a letter that a medication I had prescribed to me in November 2022 was recalled. In the letter, it said to call the pharmacy for assistance. The man working in the pharmacy was incredibly sarcastic when I asked what he recommends I do and he said "uh, stop taking it?" and said there was nothing else he could tell me, and if I'm not satisfied with my answer he'll be moving on to the next person in line regardless. Whoever was working at this location on 5/15/23 at 5PM needs to go.
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May 2023 by Courtney Paul
Everyone is usually great there and accommodating with the short staff at such a busy place. However, there is one man there, maybe named Dan, but I am unsure. Has curly hair on the sides and is always completely frazzled and COMPLETELY rude to everyone every time I see him working. I actually let people in front of me so that I can see someone else to talk to. I know I am not the only one who feels this way because I have talked to people in line about the same man. He is horrible, and should be nowhere near someone needing something to help themselves. He makes having to pick up our medications a nightmare aside from the nightmare of the prescriptions we are picking up. Corporate needs to be aware and LET THIS MAN GO.
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May 2023 by Jacquelyn G.
If I could give ZERO STARS I would. Unacceptable service by CVS Riverton PHARMACY employee. A barely brown haired man with glasses was helping me. I had a migraine and was trying to pickup a prescription and purchase Claritin D. My refill wasn't ready, fine. I asked for Claritin D. He asked for my ID. I rummaged in my bag to find it. Pharmacist asked if he was helping anyone, his response "I don't know, I guess, I don't know what she's doing over there" (he dramatically swung his arm over and pointed at me bent over looking for my license in my purse) I told her I was looking for my ID, she said "oh ok". He then rolled his eyes and tapped his foot loudly on the ground while I continued to look for the next 30 seconds. I was so embarrassed, I just got up and said "I will look in my car for it and come back, thank you". Absolutely disgusting the way he treats customers. I have never written a bad review or complained about a place in my life, but his terrible attitude made me feel like I had to! I also complained to CVS headquarters.
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March 2023 by Katherine Sell
The pharmacist was incredibly rude, unwilling to make a simple phone call (had to be made by the pharmacist, or I would have done it) to have a prescription transferred so my child could have her breathing medication overnight. Didn't have the decency to call and tell me he wasn't making the phone call, was told he wasn't going to reach out because he doesn't do them same day. And refused to, even after I explained that my child needed the medication that had just been prescribed by the Dr and our pharmacy didn't have in stock. Ended up calling the 24-hour CVS in Mount Laurel who were more than willing to call have the prescription transferred immediately could not have been more professional, and kind. I'm disgusted with CVS PHARMACY RIVERTON.
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February 2023 by Patrick Finley
I have tried to put this review off as long as I can but something needs to change. We have gone to this pharmacy since it opened years ago and since Covid it has been in a steep decline. Need to call to get stuff refilled and you will wait 15-20 minutes. I have had some instances of a rude man on the phone and at the drive-thru. I've been shorted on medicine also. Today I was told that my medicine is out of stock and if it comes in today I will be notified that it is filled. I asked if someone can let me know if it doesn't come in they can call me and let me know if another CVS has it in stock and was told no that I would need to call them back. Customer service is just non-existent anymore. It would be nice if the owners would look at the reviews and do something but customer service does not seem to matter anymore.
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February 2023 by Gerardo Talavera
Pharmacy is way too slow, inside or drive-thru. They and the entire location clearly need staffing help. Recently called about passport photos and my call was answered with "hello" and silence after I started talking. Called back, "hello" again and then on hold a couple of times without being acknowledged. Steer clear of this particular CVS if you can.
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February 2023 by Nilsa Millie Lau
I have been a client for 4 years.I got my prescription on time. They are kindly and professional.