CVS

Convenience Stores, Pharmacies
Hours: CVS Pharmacy in Riverton aims to provide convenient health and wellness services with reliable value and helpful support. Most locations are open seven days a week, making it easy for customers to refill prescriptions, get vaccinations, purchase personal care items, pet supplies, or healthier snacks. The store offers weekly deals and a rewards program called ExtraCare® to help customers save money through personalized discounts. Time-saving options such as same-day delivery and free CVS® Pickup with online orders are available to accommodate busy lifestyles. However, customer experiences vary. One customer reported significant delays and issues with getting a prescription for diabetes medication filled. Despite insurance and doctor approvals, CVS staff cited excuses like being understaffed and out of stock, which led to frustration and the decision to go elsewhere for the medication. On the other hand, many customers praise the friendly, professional, and efficient pharmacists and staff who are helpful and kind. The drive-through service is appreciated for its quickness, and employees go above and beyond, even assisting with printing photos and setting up computers. While some long-time customers have enjoyed positive interactions and helpful service, recent feedback indicates a decline in customer service quality. Some customers feel the staff has become less attentive, with self-service becoming more common and assistance less available, especially during busy times. Suggestions include better staff coverage during lunch hours and more attentive service to ensure all customers' needs are met. Overall, CVS Riverton is valued for its accessibility and community presence, but there is room for improvement in customer service consistency.

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1. Riverton, New Jersey