JOANN Fabric and Crafts is a large, well-stocked store that offers a wide variety of craft supplies for nearly every creative need. Customers can browse through scrapbooking products, beads, baking supplies, yarn, and sewing machines from top brands, making it a one-stop shop for many projects. The store also features a holiday selection for occasions like Valentine’s Day, St. Patrick’s Day, and the Fourth of July, encouraging creativity and self-expression. Many customers appreciate the friendly and helpful staff, especially in the Riverdale NJ location, where employees like Argent, Marisol, and Christine provide excellent service. Customers describe the store as neat, organized, and well-maintained, which enhances their shopping experience. The staff’s knowledge and willingness to assist, including measuring and cutting fabric, make shopping enjoyable and efficient. However, some reviews mention issues such as cleanliness and maintenance, particularly in the bathroom, which they found to be dirty and lacking soap. Additionally, a few customers find the store layout to be less organized, with items often on end caps or in aisles without clear pricing, making it harder to find what they need. Despite these minor concerns, many shoppers praise the store for its large selection, friendly atmosphere, and quality customer service. Overall, JOANN Fabric and Crafts remains a popular destination for crafters and sewers, with staff who often go above and beyond to ensure customer satisfaction.
Love the store and selection. Staff are very willing to be helpful. They are limited due to understaffing so sometimes a long wait at cutting table or register or if you have a question. Great fabric selection. Best big box store for yarn. Should bring in prym hooks and needles.
December 2023
Nice and big store! You can find there anything you need!!! Amazing fabrics! Love it??!!!
November 2023
Was in Joann’s in riverdale and had to use the bathroom and it was filthy toilet paper on the floor in all stalls the bathroom smelled and their was no soap in the dispensers. They need someone to clean it throughout the day. Other then that the store was clean and sales people friendly
