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January 2024 by bryan crawley
I rented a uhaul and traveled 48 miles with it. Was later charged more on my card for 138 miles. They are now ignoring my phone calls and the guy at the register started screaming at me when I went to ask about the problem. Will never recommend these thieves to anyone.
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February 2023 by Rasheen Whidbee
Booked a reservation, confirmed the time, and then made moving plans based on the thinking a reservation with Uhaul meant something. On the day of my reservation. I see that Uhaul decided to move my reservation time without any notification to me. The entire day uncluding additional moving cost contagion on that time were flushed down the toilet.
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February 2022 by Ken Drake
I reserved a truck online for a local move. When I arrived at the place, which is a gas station, I saw that the vehicle was snow and ice covered. I started the online checkin process, which was going well until the worker interrupted me and said he would finish the transaction inside. After a half hour he was unable to complete the rental and called uhaul tech support. I'd had enough at that point so I told him to cancel the reservation. Even if he had figured out how to complete the rental I still would have had to deal with a snow and ice covered truck. Avoid this place!
