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Open 24 hours
41 Oak St, Ridgewood
Atms
“Every time I need to get cash out or make a deposit I only use the ATM's. I rarely see a need to actually go inside & speak to a teller. Honestly, why would anyone wait in line when they can do it at the ATM? However I can understand why sometimes some people rather the one on one. This particular day I had to make a bigger than usual money withdrawal and I couldn't find any parking in front of the building so I decided to use their drive thru ( I completely forgot they had more parking in the back). This was very convenient because it was a pretty cold day so the idea of me staying put in my warm car was amazing. The teller who helped me was GREAT, I believe her name was Judy. She had such a welcoming smile, right away greeted me by my name which I enjoyed because it was more personal. I explained to her this was my first time using their drive thru so I wasn't sure how it worked and she helped me out and even gave me extra withdrawal slips for the future. I was there for 5-8 minutes and not because they took a long time but because I told her I knew my account number and by mistake gave her my checking instead. She apologized for the delayed since she had to look for my account manually, but it was my fault the whole time.. opps. Definitely my bad. I will most definitely use the drive thru again when I have my son in the car so I don't have to get out and drag him with me !”
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“The highest customer service I have ever received on a branchRuth and Ramy were so helpful handling all my small business transactions.They really understand what customer obsession means and how to earn the customer trustI went to this branch couple times after I didn’t receive the service I was expecting from Morris Ave union Nj branch and Market street Saddlebrook Nj branchThey were supportive exceeding expectations and they are the main reason I didn’t close my business accounts with Wellsfargo till now.I would like to thank the tellers, the bankers, the managers of this branch and wish them Happy Holidays”