Fins & Feathers is a pet store that has earned a mixed reputation among its customers. While the staff, particularly TJ, are described as knowledgeable and helpful, there are concerns about the cleanliness and welfare of the animals in the store. Customers praise TJ's expertise, with one reviewer noting that he was able to provide a solution for administering medication to a difficult dog. The grooming services are also highly regarded, with one customer driving 30 minutes to have their dog groomed by Maura. However, some customers have reported issues with the store's environment, noting that it can be quite humid and smelly. There are also concerns about the appearance of some of the fish and the amount of waste in the small animal enclosures, leading to worries about the overall care and well-being of the animals. Despite these concerns, Fins & Feathers seems to have a loyal customer base, with one reviewer noting that they are willing to make the 40-minute drive to the store due to the staff's knowledge and the store's selection of pet supplies, which is described as better than larger chains. Overall, Fins & Feathers appears to be a mixed bag, with both positive and negative experiences reported by customers. The store's strengths lie in its knowledgeable staff and specialized pet supplies, but there are concerns about the cleanliness and animal welfare that may need to be addressed.
Wonderful owner and staff. Attentive and kind and fun!Love Fins&Feathers I highly recommend.We love rabbits ? ✨
April 2024
TJ is the dog whisperer. He’s very knowledgeable. My dog was going through heartworm treatment but she’s very smart, too smart for her own good. TJ suggested a product that I could hide her doxycycline so she would eat it. Product is the catnip for dogs. Once again TJ outdoes himself!
March 2024
They are the best groomers. I love Maura, she always does such an amazing job on my dog George. I tried a new groomer when I moved up north and they don't compare. I now drive the 30mins back down to red bank for her. Can't recommend them enough.