CVS provides a range of services, including COVID-19 testing for eligible individuals in select states, with both lab and rapid testing options available. Some locations have extended hours for better accessibility. Customers appreciate the friendly and caring staff, highlighting instances of exceptional service. For example, a pharmacist named Lilian went above and beyond by calling a customer back to check on their well-being and informing them about extended hours. Another customer praised Shirley in the pharmacy for finding a coupon that significantly reduced the cost of medication. Many reviews mention the helpfulness of staff members like Emma, Brad, and Jeny, who assist with prescriptions and checkout questions. While some customers have noted inconsistent experiences, the convenient locations and dedicated service keep them returning to CVS. Overall, CVS is recognized for its caring employees and commitment to customer service.
shirley at the pharmacy who delivered my shots is awesome !!
July 2023
Great service today! Just had a script called in from a telemedicine visit that I had at the Weiss Grocery store. I called CVS 10 min later and they told me it was waiting for me. Drove down within 3 min and paid for it and picked it up.... all within 15 min of the end of my televisit. Great friendly service!
February 2023
Shirley in the pharmacy went out of her way to find me a coupon for a medication. The price went from $386 to $10. She took about 15 minutes of her time to search for me which she didn’t have to do. Great customer service!! Matt was also very helpful. Friendly staff!!
