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March 2024 by Edin Aguilar
I want to say that it’s incredible to be able to get help from a person like Christopher Proano! Always attending with a smile and with a great charisma and all the staff in general is wonderful
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January 2024 by Cameron Luhrs
Christopher Proano was super sweet and helped us out a lot with our banking needs. Will definitely be asking for him again.
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December 2023 by Katty Lafontaine
Super grateful for the service and good treatment given at the Randolf office, both from Cristopher Proano, as well as from his Manager, Mr. Gregorio, who is not a Boss, he is a true LEADER in front of his clients and all his staff. . They really give me a WAO for their excellent service. I wouldn't give it a 5, I give them both an 11. Thanks a lot.
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July 2023 by RPB
The service is the worst Put the Key n the door That’s banking hours??
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May 2023 by L A.
What is up with this bank? No more Saturday hours. No more drive through. And I swear they used to close at 430 during the week. That's what I recall. Today I see their sign and it said they close at 4. There was also one teller there. (There was a second but she was in the money vault with someone.) Even the manager is new. Or at least the one we're used to (Greg) hasn't been there in some time. Last time I asked they saidhe was on a 6 week vacation. (Is it me or does that sound odd? 6 weeks? I never had an employer approve such a long vacation.) Anyway, I had a hard time getting used to no more drive through window, but no Saturday hours now? I think it's time to make a switch. I feel like they simply don't want to deal with their patrons as they continue to make it harder and harder to bank there :(
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November 2022 by Feona Harris
Maureen was super nice and professional, such a friendly and helpful staff...Excellent customer service experience, thank you!
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June 2022 by Andrew Fodor
Never a problem, very congenial staff.In and out, no long waits.
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August 2021 by Bryan Hiciano
As of BOA account holder, living in Morris county, I could unequivocally attest with certain that this location is supreme. The manager Greg Patton, as well as the rest of the staff are exceptionally courteous, welcoming, and receive all their guest with great hospitality. I visit this location habitually, and have never had a bad experience!
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July 2021 by Manisha Patel
manager and staff were friendly and welcoming
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December 2020 by Jonathan Echevarria
They tell you to call ahead of time to cash a check but never answer the phone
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September 2020 by Christopher Kohler
This location has closed. Atm only. No drive though banking at any boa. Big fail during covid. You actually have to go into a boa.
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June 2020 by Isabelle Niemirow
pandering 2 their puppet governor, i have a safe deposit box here that i can not access due 2 the covid nonsense being closed completely, had 2 call cost. serv., was transferred 2 the deposit box dept., where i spent an eternity on hold just to set up an appt. to access my box and my personal property, it's illegal for my property and myself 2 be held hostage. time 2 start filing a class action against such horrible treatment. i will get all my stuff out of there, and never ever leave even one red cent in there, closing and liquidating asap.
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June 2020 by Kristin Mora
It is 100% not ok that Bank of America is closing branches during Covid-19. I understand social distancing and following the Governor's mandates, but this goes too far. Bank of America will only raise my maximum ATM withdrawal limit to $1500, but I need to take out more than that to make a large purchase. If branches are closed and I can't use the ATM for the amount I need, how am I expected to be able to access the rest of my cash? This is unlawful.
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April 2020 by JOSE MORENO JARRIN
Always the manager has a nice and very respectfully way for welcome you!
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September 2019 by Kim P
They had a used bandaid on the counter when I went up to the teller and I politely was grossed out but asked for a tissue to help remove it before I started my transaction. The teller goes “oh that wasn’t here before you got here”. Like I’m sorry are you implying that this is my used bandaid? Horrible way to start off a transaction by accusing your customer of putting a used bandaid on the counter. Classic. One star for cleanliness and 0 stars for attitude. ?
