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September 2024 by Carole Dodson
When it was discovered my little Shih Tzu needed much more help than regular dental cleaning... Dr. Kaplan recognized , diagnosed and completed not one.. but two necessary surgeries. My little fur ball is back home with me now as we continue our lives together. Thank you Dr Kaplan for your warm caring. I am forever grateful.
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September 2024 by Caroline Kurylo
Jen and Natasha were so extremely helpful! Great staff.
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July 2024 by T E
Kind and knowledgeable team who really cared about our dogs. They followed through and followed up.
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November 2023 by Ran-d Roberts
Awesome
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November 2023 by MJ
Great caring veterinarians and staff. Pup had a painful eye injury and we were easily able to get an emergency appointment. 5 stars for sure
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October 2023 by Tracey Iannone
Best vet service in Bergen County
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May 2023 by Robert Cummins
Unfortunately had to have my dog put to sleep. Despite telling us how "sorry" they were, the vet tech still felt it necessary to hand us the credit card terminal over my dying dog's body to ask for payment.
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March 2023 by Gabrielle Negron
Extremely friendly, convenient, and knowledgeable. Always a pleasure!
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March 2023 by Rachel T.
My dog sawDr. Kaplan at Ramsey veterinary hospital last week. We drove up from New York City to see her for a second opinion. We got stuck in traffic and it took us an hour and a half to get there. I can honestly say it worth the time, and I would do it again. Not only was Dr. Kaplan, warm, reassuring, and understanding, but she was able to resolve what we thought was going to be a very big issue for our dog. The office staff was very accommodating and flexible. After sitting in traffic for so long, we thought we would not make it to our appointment and they saw to it that, we would be able to see the doctor. Yes, we will continue to take the drive from Manhattan to see Dr. Kaplan!
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March 2023 by Debbie S.
The reason I write this review is to commend Dr. Kaplan, and some of the admin staff and techs who are wonderful like Ellie, and Kristy and Jen. We went to Dr. Lane for years, who was wonderful and were devastated when she left. Dr. Smith had also helped our Mo'Nique but there were a ton of changes when he sold the hospital and there were a lot of staffing changes which was particularly difficult. The compassionate admin staff who knew everyone by name was mostly gone. My dog had been very ill years and they saved her life, which I'll always remember. But I can say that consistently, Dr. Kaplan has always fit in our Mo'Nique and always been there with genuine care, and compassion to help in anyway she can, returning calls and spending a lot of time talking with us, even when things were really crowded and they seemed understaffed. Being a vet is an incredibly difficult job. I am very grateful to have Dr. Kaplan on our team.
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February 2023 by D L.
If you care for your pet take them somewhere else. Dr. Smith is not interested in your pet only your wallet. One visit he came in the exam room to see my dor. He started reading the maladies that my dog had. After about six problems after each problem I kept replying "not my dog" after going over the list turns out it was about another dog, much older, and not even close to the breed of my dog. He was about to make a diagnosis when I insisted that he was talking about the wrong dog. He did not even look at my dog otherwise he would have noticed that he had the wrong info. I had many other bad experiences and if I got another dog I certainty not go there.
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October 2022 by Adrianne Reilly
Wonderful experience!!
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October 2022 by Jacob Miltenberg
Terrible service. Rude desk people. Avoid this place like the plague.
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October 2022 by Thomas MOMO
Great vet
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October 2022 by peter wei
I have been using this facility for 14 yrs
