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October 2023 by D Q.
Finance Dept)Be aware of any extra packages they apply to your lone, like extra warranty of any sort. Before signing anything, ask what your payments will be without any extra warranty or protection they try to sell you. Also, ask them to explain every line before signing anything.Finance department snuck in some extra warranty I wasn't aware of, the financial documents were stapled in the middle so I didn't get to see everything until I got home, I felt rushed. There's never any rush, to buy anything, so don't feel obligated to sign anything if you're not sure of it.
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September 2023 by Charlene Stern
My husband and I actually, had a most pleasant experience buying our new Subaru cross trek. Robert G. Was very professional and really knew about the car. After buying the car and then picking it up, all ran smoothly. Just hope we can learn all the features using the car. Thanks so much.Charlene and Alan Stern
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September 2023 by Janet Matasic
We were in the market for a good used car and were hoping Crosstrek. We found one we liked on Ramsey Subarus website and made a call. We are well past the age where we want to play guessing games with pricing so my husband and I just wanted a final number if we liked the car after a test drive. We had one almost immediately plus a convenient time for us to test drive the vehicle. We loved the drive so now we have our first Subaru. Everything was so smooth from the first walk-in to our second visit when we completed the transaction and drove away in our new car. We now a good car with low mileage at an affordable price with a great manufacturer's warranty in place for 100,000 miles. There's many important amenities including loaner vehicles and they have a dedicated person who explains all the newer technology and answers any questions you might have while you're sitting in the driver's seat. Everyone we met was friendly, professional and incredibly helpful. Our Crosstrek is wonderful for our dog training business and for personal travel. We love it's agility and the sight lines from the driver's seat are great. We highly recommend Ramsey Subaru.
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September 2023 by Daphne
In my 35 years of car buying, I've never met a car salesman I'd recommend until last week. If you're in need of a new or used car, Chris Wallin at Ramsey Subaru is honest, knowledgeable, incredibly helpful, and won't waste your time and energy with incessant sales babble. I'd highly recommend meeting with him at some point in your car buying journey. So excellent. Thank you, Chris.
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August 2023 by Colette Grant
My car buying experience was above exceptional. Their price for the 2023 Outback Wilderness was the best price I seen nationwide. I negotiated a deal with them, they honored it. They immediately gave me the out the door price, with no additional makeup or add on fees. When I told them I was paying cash , they did not try and charge me more. I put a deposit on the car and pick it up two weeks later. When I went to test drive the car and pay for it, the process was fast. The finance department explained the difference warranties they offered, and was not pushy when I declined. I had to travel with my dog , I drove 13.5 hours to get there. They was so kind to me and my dog. And they allowed me to leave my old car there until the shipping company could come and pick it up. Thank you, Alex, Jeremy and John who took the time to make this car buying experience exceptional. This is by far the best car experience.
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August 2023 by Jason Rich
My wife and I just purchased two new cars with Alex P. and the process was so smooth. My wife's 2023 Forester was in route when she picked it and requested some additional add-ons that she liked from building one on Subaru's website. Alex got that taken care of right away.With Alex's help, I custom ordered my 2023 WRX and it came in 4 weeks sooner than expected which was amazing! Thanks Alex for putting a rush on it!Cory in finance took great care of us and really went above and beyond to get us great rates. It was great seeing you move up in the company.Alex sold me my first WRX in 2007 when I was 18 years old. 16 years later that car was still my daily driver, now it can be my project car.Back in 2007 I called 4 dealerships and those salespersons ignored me, wouldn't give me a price over the phone, and told me to call back with a parent on the line. The 5th dealership was Ramsey Subaru and Alex picked up and right away treated me like an adult, gave me a great price over the phone, and held the car for me to come test drive. Well, I bought that car and for years I would come in for service, Alex would see me, come say hello, ask how the car was, yell at Service for me, and made sure I was always taken care of. I brought friends and family members to purchase cars with Alex and when it was time for my own family to upgrade, I had to go back to Ramsey Subaru. I am a customer for life.
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August 2023 by Christina Montanye
What a great experience buying our new 2023 Subaru Outback. John Picciano did an outstanding job listening to our concerns, on point with his answers and support, and no pressure. My husband and I left to have lunch to talk it over and they were absolutely fine with us leaving.John sent us a hand written personal note thanking us which is a rarity these days!The financial transaction was efficient and we laughed a lot with Cory Fetkowitz. We felt at ease signing.The sales manager Clayton Mantell made us feel like family.We drove through the ADK to Maine and back in luxury. Subaru has made a lot of improvements since our 2017 Outback.Thank you Ramsey Subaru and the team of John, Clayton, and Cory for such an awesome experience purchasing our new Outback. We will be sure to recommend this dealership for their customer service and excellent sales team.
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August 2023 by Patrick Estanbouli
Recently bought my first Subaru at Ramsey Subaru and it was probably the best car retail experience I've had thus far. The Sales Manager Alex was honest, friendly, informative and absolutely wonderful and has been amazing even after the sale with checking in and always having an open door for questions. Jocelyn, one of Ramsey Subaru's Product Specialists is an absolute wiz and expert and was a huge part of us getting to know the Outback and also purchasing the car. Sean, in Finance, helped us finalize the buy and paper work and was thorough, patient and walked us through the process while making us feel at home. This crew makes Subaru truly feel friendly, inviting and like a family. If you're buying a Subaru. Buy it from Ramsey Subaru!
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August 2023 by Tyler Van Put
Rob was fantastic from start to finish. Very knowledgeable, accommodating, and easy to deal with. Communicative without being pushy. We felt like we were in great hands the entire time. When it came time to deal with the paperwork, Mike was a pleasure to deal with professional, thorough, and a joy. It was a real pleasure dealing with a team who clearly care about their customers and their happiness. Thank you!
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July 2023 by Trasey Barres
I had a very pleasant experience when I arrived at the Ramsey Subaru Dealership. I was taken care of without any delays. Everything was explained and very transparent. I have purchased car before but this is by far my most favorite purchase
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July 2023 by Dan Confreda
If you’re buying a Subaru I recommend going here. The whole staff was friendly, professional, and knowledgeable. John was excellent and helped me find the right car for me and never once pressured me to buy it. I had a great experience and would definitely purchase another vehicle from them.
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July 2023 by Jim Feldman
Went to Ramsey Subaru because we were in need of a new car. Peter was our sales person, and he couldn’t have been nicer! He showed us all lease options available, knew answers to questions (even before we asked them), and was very helpful. We had to push back the time for our pickup, he was extremely accommodating and made sure we would be able to pick up the car. Mike in finance was equally fantastic! Answering all questions, making sure we knew the ins and outs of our lease, and made pick up hassle free. And Jocelyn gave a great tour of the features, making sure I knew how everything worked, how to navigate the display, and explained all the features.Could not have asked for a more pleasant car leasing experience. (I know that sounds cliche, but it is absolutely true!)
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July 2023 by beth t
This is the 4th Subaru I have owned. Alex, and all the employees we interacted with at Ramsey Subaru are the best we have ever encountered. Alex made the leasing process so easy and caring yet professional. We definitely recommend Ramsey Subaru and will be coming back when our lease is over. Thank you Alex and team!
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July 2023 by Artur Tagayev
The best-ever car purchasing experience at Ramsey Subaru!Special thank you to Josh Jacobson, Peter Miceli, and Cory Fetkowitz for making this super easy! Ramsey Subaru is the real deal!!
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June 2023 by Maria Balboa
Knowledgeable and friendly crew at Ramsey Subaru! Just bought my second Forester! Many thanks to Danny who helped me locate the model and finish I wanted and for making my trade in a smooth and pleasant process. Thank you, also, to Shane for seamlessly executing the finances. I am really going to enjoy my beautiful new Forester! Thank you, Ramsey Subaru!