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November 2024 by Alex C
They patched my tire quickly.
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November 2024 by Wendye Chaitin
Very professional, honest and great service!! Thank-you.
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November 2024 by Charles Khuen
Great customer service. Speedy repair.
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November 2024 by Jose Brandao
Great job on tire change. Efficient and respectful.
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November 2024 by T B
oct 16th had an appointment for my cooling overheating, only to get there and find out the "coolant specialist" wasnt working that day didnt inform me in advance ( check appointments for that type of service and contact the customers would of been nice!) didnt even offer a little to just look to see if I needed more coolant or anything. which end up leaving me stranded as I barely made it to the shop due my car overheating. I end up going to advance auto part near by who put enough coolant in it for me to make it to a more prepared mechanic shop.
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November 2024 by Emily Feigelman
I was driving on an unsafe tire the day before a big drive and called to see if they could get me in that night. Melvin made it happen for me. He got me in that night, explained everything to me, and was overall just a kind and friendly person making a stressful experience less stressful. I was in and out in an hour. I recommend these guys!
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November 2024 by Eve Heinrich
Such a positive experience, the staff was kind and knowledgeable. So helpful!
(Special shout out to Melvin and Giovanni)
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November 2024 by Jeremy Lewis
I tried making an appointment online but the website did not have my vehicle listed as an option. I went there to discuss this with the staff and was flat out told they could not service my vehicle (it is a 2025 Dodge model and not loaded in their system?). Not going back.
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November 2024 by Debbie Hashimoto
The staff and service were excellent. Highly recommend
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November 2024 by Ski Buddy
Overall did a good job in a timely manner at a good price. Found an issues which they quickly took care of.
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October 2024 by Daniel Chen
I visited Pep Boys with the understanding that they would install a battery I brought in, a service previously confirmed by a manager and one they have honored for me in the past. After waiting an hour, I was informed they would only perform the installation if I purchased the battery directly from them. This lack of consistency and the wasted time is incredibly disappointing, especially considering this is my second time facing an issue here. Reliability and clear communication are essential, and unfortunately, that was lacking in this experience.
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October 2024 by Gerald Pascucci
Done fast and well. Same day service.
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October 2024 by Thiaguinho Oitodois
Legit the best. In and out. No waiting for hours and still no work on the car. Tires done and out the door!
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October 2024 by William Foley
Bait and switch shop. Will not honor pricing on their web site. They acknowledged that this is an issue they’ve spoken with their manager about. Gave them two stars because the guys were friendly, even though I left without succumbing to their pricing nonsense.
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October 2024 by Robert Stack
Everything done as it should be ( and on time). Excellent communication and Melvin (as always) went the extra mile to make things perfect. We will keep going back!
