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September 2024 by Kathleen Gaughan
Abe, Alex and Michelle were fantastic to work with on my purchase. Based on my interactions with them I’d highly recommend Mini of Ramsey.
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September 2024 by cana erol
When I went to the Mini Cooper Countryman 2025 launch at Mini of Ramsey, I met Alexandra. We met again afterward and took a test drive. I received the car I ordered two days ago. Alexandra and Abe patiently answered all my questions and sincerely supported me throughout the entire process. I love my car so much. It was my dream to buy a brand new Mini with a bow on it! I'm very happy, thank you so much for everything. From now on, we're always together. Thank you, Mini of Ramsey
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September 2024 by Reggie Bar
I got lucky and was connected with Ruby, who happened to have the car I wanted to drive. She was truly honest about what she loved about the car which really helped. I can still contact her with questions- highly recommend you work with her. She deserves a raise!
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August 2024 by Mohammad Sheika
Is a great dealership great service Honest people And they make you happy
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August 2024 by Pat O
Very easy to work with
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August 2024 by Kimberly Hults
ONCE AGAIN! Mini of Ramsey lives up to all expectations and more! Thank you Dan, Jason and service department...you are efficient and amazing. Ruby King is actually THE QUEEN of it all! Thanks! I think I am on my 5th Mini from here and loved them all!
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August 2024 by Jennifer Yim
My experience with Mini of Ramsey and their service center has been wonderful. I recently purchased a 2015 Mini Cooper S from a different non-Mini dealer. But my car was originally sold here at Ramsey and was maintained at this service center for nearly a decade. I brought in my car for a routine oil change and ended up getting an upper engine mount repair diagnosed during the inspection. I'm extremely thankful that this was discovered before something more catastrophic happened while driving the car. Mini of Ramsey has been extremely accommodating while I try to transfer my warranty from the original dealer to their facility. I have had wonderful experiences with both their front of house service employees as well as their back of house service technicians. In the front of house, Dan and another young man, I forgot to grab his name, provided excellent customer support and I did not feel pressured to buy anything unnecessary. This is coming from a 23 year old woman who is handling her own car purchase/repairs. For the back of house, Atanael is my service technician who has been more than helpful, especially when trying to figure out my warranty transfer. After I expressed concerns about having to drive my broken car, he offered to allow my car to stay at the service center while the other dealer handles the warranty transfer. I am extremely excited to continue this car's loyalty to Mini of Ramsey and I am looking forward to having my service center switched from my original dealer to Mini of Ramsey. I would've loved to have purchased a Mini from them instead, but I was looking for a very specific model and color. Unfortunately, I went with another dealer and I am now dealing with the repercussions. This other dealer sold me a warranty that they cannot even utilize at their own service center, so I am now waiting on them to transfer it over to Mini of Ramsey, so that my car can finally be repaired under the warranty I purchased. I would highly recommend this dealer! They have been so accommodating and understanding especially to a customer who hasn't even purchased the car from them.
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August 2024 by Adam Rekik
Working with Abe was a pleasure. He gave us a fair deal on our trade and the delivery experience was really smooth. The whole team made us feel like valued customers and we're pleased to recommend them!
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August 2024 by Renita Ellis
Mini of Ramsey was-the best car buying experience ever! Terry was very attentive to meeting the needs of the customer.I actually communicated with him from Houston Texas and he ensured I had everything I needed before the flight from Houston to Jersey to pick up the car. We literally spoke almost every day as he was worked hard to locate the specifics of the car that I wanted! I needed a CPO, 2021, Mini Cooper S, manual transmission, black, grey, or silver, and Terry made it happen! I am a loyal Mini enthusiast and BMW owner, and have owned these cars for over 35 years, so saying Terry provided superb customer service is an understatement! Thank you Terry Glattman and Mini of Ramsey… I will be back for the next Mini! ?
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August 2024 by drew ryder
Terry was fantastic thank you
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August 2024 by kimberly marcus
Drove a long way to find my clubman and it was well worth it. Ruby King is the Queen of mini. Knowledgeable, respectful and helpful. Took the time to really explain and guide me through learning about the car so I can fully enjoy the ride.
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August 2024 by Susan Manziano
Always friendly and efficient.
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August 2024 by Mario Padilla
The dealership looks great. The staff were friendly. Shiro took very good care of me. Thank you so much for all that you did for me.
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August 2024 by Liana Piehler
Wonderful personal experience--on all counts!
Couldn't have been better, more professional, or more accomodating!
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August 2024 by Elisa Xhemajli
Hello I am a 22 year old female who is a MINI cooper owner I am writing to share my terrible experience I had with sales representative Robert Filenbaum. I went in today to purchase my SECOND Mini Cooper vehicle, Robert was specifically assigned to me since he was the sales representative for my first vehicle my FATHER purchased. This time around I was by myself, i found a Countryman I wanted to purchase and was negotiating a deal, in turn I was treated disrespectfully with laughing, rude facial expressions, verbally undermining my knowledge & dismissing my question with attitude. I have never felt so insulted and belittled in my life while trying to purchase my second vehicle. When the manager Abraham came over to assist Robert the same behavior was occurring, I questioned their behavior towards me as I sat there feeling very insulted while wanting to make a deal. This experience has been disappointing and disheartening, especially given my long-standing relationship with MINI. I was left with no desire to continue discussions or proceed with a purchase under such circumstances. I hope this feedback is taken seriously to prevent future customers from experiencing the same treatment.