KJB Fireplaces: Crafting Beautiful Fireplaces in Ramsey, Paramus, and Bergen County At KJB Fireplaces, customers can expect more than 20 years of industry experience and expertise. From the knowledgeable sales team finding the right product to the professional installers ensuring a perfect fit, KJB Fireplaces guides customers through every step of the process. Customers praise the company's excellent service and attention to detail. Jay, a service technician, was described as articulate, neat, and thorough in resolving a customer's problem. The customer relations manager, Arc, and the service person, Danny, were commended for their amazing care in addressing minor issues. Customers who have used KJB Fireplaces for fireplace replacements and installations have been consistently satisfied. The team, from the showroom staff to the installation crew, has been praised for their helpfulness, knowledge, and exceptional workmanship. Customers are thrilled with the final results, which have exceeded their expectations. Overall, KJB Fireplaces is a highly recommended business for its expertise, professionalism, and dedication to customer satisfaction. Customers have expressed their intention to return for any future fireplace needs and have even become "customers for life."
Very knowledgeable staff patient and explain things in detail.
November 2025
Frank at KJB Fireplace understands great customer service. Went above and beyond. Very friendly and knowledgeable. I had called two other fireplace places (because KJB was closed on Monday) and one of them actually refused to help me because I haven’t bought anything from them (I’m serious).
September 2025
Great service! Service tech was friendly and informative.After 23 years ( never serviced) the Fireplace looks and works like new! My Local company quoted me $450 just to come out and look at the unit.KJB serviced and repaired our unit for well under that number.Highly recommend.
