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September 2023 by Jeff Butler
Exclusive Auto did a fantastic job on my Audi. I wanted to use an Audi certified shop and was glad I did. Exclusive Auto worked with my insurance and even helped me setup a rental car. Everyone was polite, professional, and friendly.
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July 2023 by Top Karry Da Kid
This is my first review I have ever left for any company and that’s because this place deserves it. F’d up my 2022 Audi and gave it to this place and within two weeks they replaced and fixed my mangled parts perfectly. Looks brand new. They were easy to work with, friendly, and understanding. Worked with the ratty insurance company and I didn’t call anyone once. What a easy process going through them and HIGHLY recommend them to anyone.
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December 2022 by Harold Mitchell
When I got in an accident this summer I thought great, time to visit another gross sleazy auto body shop again. But to my surprise when I arrived at exclusive I was treated with nothing but class. They’re office is really nice and CLEAN. The owner Tony welcomed me and assisted me answering every question I had. My car was fixed and you couldn’t even tell it was hit! I never thought a body shop like this existed.
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December 2022 by Edward Evans
I had my 2020 Audi A7 repaired at exclusive collision. All I have to say is WOW, great service, got me all the new parts when the insurance company wanted to use junkyard parts. They fight to get the car repaired properly. 5 stars.
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December 2022 by Mildred Perez
Exclusive is the shop for you if you want your car fixed properly. My 2022 Porsche Cayenne was repaired here. 25,000 worth of damage and you woulds not know it was ever hit. Thank you!
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December 2022 by Amanda Martinez
I had my 2019 Nissan Maxima fixed here, the insuarance company wanted them to repair parts that were broken. Exclusive fought the insurance company for new parts and my car was restored to pre accident condition.
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December 2022 by Elsie James
My daughter crashed her car within a month of getting her license and Exclusive was able to fix it like new in no time at all. The owner Tony is also a funny stand up guy!
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December 2022 by Emerson Cox
My Audi rs5 hit a deer and exclusive fixed it like new. BEST AUTO BODY SHOP EVER.
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December 2022 by Margot Hill
Been taking all of my vehicles to Exclusive for a decade. Would never consider another shop after their amazing experience and service!
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September 2022 by Chris Van Etten
Exclusive is a peerless auto body shop. Their work is top-notch and honest; their customer service is friendly, communicative, generous, and kind. The team took possession of my 2020 Outback after an unfortunate deer-related incident and painstakingly restored it to pristine condition. I cannot recommend Exclusive highly enough, and would not hesitate to steer my friends, family, and colleagues toward the shop.Services: Body & Trim
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August 2022 by Katie Quigley
Team was very professional and thorough on estimating the damage on my car
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July 2022 by Matt P.
I have worked with Exclusive Auto Collision for several years now. I find Tony and his team to be helpful, professional and courteous. He has saved me money over the years and his work is exceptional. We have a love/hate relationship...I hate to have to go to a collision place, but I love the working with this place and wouldn't go anywhere else. I have recommended EAC to many folks and they all agree with me.
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June 2022 by Nicole Young
If I could give 0 stars I would. We were recently served with a lawsuit for a repair done 4...that's right FOUR... years ago as the result of an accident that wasn't even our fault. Our car was hit while at a dead standstill by a woman who cut a corner. She was at fault. Her insurance paid for the repairs but apparently Exclusive felt they weren't paid enough and they came after us in suit. Mind you, they released the car to us after repair and payment from the woman's insurance company. Not once in all these years were we sent any information about this or a request or more money (which we would have fought). Not once. Until a lawsuit showed up on our doorstep. To be completely honest... the repairs were not even top quality and we waited MONTH, literally MONTHS with daily phone calls and atrocious customer service, for parts. Add to that the fact that the body shop must have done something wrong in terms of the repairs because it showed up on Carfax as 2 separate accidents. It must have had something to do with the excessive amount of time they took to complete the repair. Bottom line... don't trust this shop for anything. The owner should be investigated for his questionable activities and poor workmanship.Service: Auto body & trim repair
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June 2022 by Nicole Y.
If I could give 0 stars I would. We were recently served with a lawsuit for a repair done 4...that's right FOUR... years ago as the result of an accident that wasn't even our fault. Our car was hit while at a dead standstill by a woman who cut a corner. She was at fault. Her insurance paid for the repairs but apparently Exclusive felt they weren't paid enough and they came after us in suit. Mind you, they released the car to us after repair and payment from the woman's insurance company. Not once in all these years were we sent any information about this or a request for more money (which we would have fought). Not once. Until a lawsuit showed up on our doorstep. To be completely honest... the repairs were not even top quality and we waited MONTHS, literally MONTHS with daily phone calls and atrocious customer service, for parts. Add to that the fact that the body shop must have done something wrong in terms of the repairs because it showed up on Carfax as 2 separate accidents. It must have had something to do with the excessive amount of time they took to complete the repair. Bottom line... don't trust this shop for anything. The owner should be investigated for his questionable activities and poor workmanship. We are one of more than 163 people in this lawsuit.
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May 2022 by David Nusspickel
DO NOT USE. I took my car here after being rear ended by a driver 3+ years ago in an accident that was paid for the driver who hit me and was insured by Progressive. I hastily received a lawsuit claiming that a court filing was placed against me, 163 other individuals, and Progressive insurance for the underpayment of services, despite this body shop quoting me and receiving most of the payment, and then dealing direct with Progressive thereafter. This "local" place is a FRAUD and SHOULD NOT BE USED by anyone in Bergen or Rockland County. And I also tell you to STAY AWAY FROM PROGRESSIVE AUTO INSURANCE, as they are of no help.Service: Body & Trim
