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January 2024 by Ruth G.
The cvs pharmacy here is open 24 hours in case you need an emergency refill. The pharmacist was nice enough to fill our prescription as soon as we checked in for pick up and it was done in less than 10 minutes. This was around 1am. The customers outside and inside he store is a little sketchy. Be careful because there are some drunk bums that may want to pick a fight.
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October 2023 by William A.
manager chequanna says u cant manually input card information when a few days ago it wasn't an issue, tried to get me to tell her who it was that did it lol. avoid chequanna
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April 2023 by Winberly C.
Ive been on the phone 33 min and still no answer. They dont prepare the meds on time even in emergencies. Whoever owns this CVS need to hire new management or get it together yourself.
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January 2023 by Miroslav F.
The worst customer service ever. Bought an Apple gift card. The employee at checkout did not activate it properly and I couldn't redeem. When I went to the store l, the manager on duty, Adeena, was extremely rude and confrontational. She lied a number of times just to get rid of me. She threatened to call security and was all in my face, like a street thug. I was very composed and professional. I called Apple on speakerphone and they confirmed in front of her the card was never activated and was part of a bad batch. She completely ignored me and had another employee just give me the value in cash, then they pulled all the Apple gift cards, apparently a bad batch. No apology from Adeena for my ruined evening or hostile and unprofessional behavior. She refused to identify herself or provide any supervisor info. Refused to take my complaint seriously and tried to kick me out of the store by threats or lies. She needs to be let go. A stain on otherwise OK store. What a shame.
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December 2022 by Philip H.
I am a CVS customer for about 22 years and get good service from the CVS on Main St in Woodbridge. Recently, i TWICE i used CVS Rahway for a prescription because my local CVS pharmacy was out of stock. The first time they texted me to let me know they had my order. A couple hours later I went to pick it up. i waited a half hour in line and when i got to the register i was told the order not yet prepared because there was a $44 charge and they needed my ok to buy it. I had to leave and return later and again wait in a half hour line to get my prescription. I asked the girl at the time why they had not texted me to let me know the order was on hold; she said she did not know. The second time nobody was at the second counter; there was only a girl at the register. I waited a half hour in line and was told the order was again on hold. I cursed the store loudly and repeatedly as I departed, furious. They have the worst customer service i have ever seen in a pharmacy and i will die before i go there again.
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November 2022 by Sasha L.
Horrible. They don't EVER answer the phone. Never saw a pharmacy this bad. Even the drs line doesn't get answered. Horrendous.
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September 2022 by Joe D.
The worst pharmacy ever they don't answer the phone. I was on hold and drove to the pharmacy still on hold when I got there and showed them they didn't care. I had to get rude with the person on the computer he did not know what he was doing . i finally got everything straight and went to a different pharmacy. I will never go there again
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September 2022 by Samantha B.
If I could give less stars I would. The pharmacy tech closed the pharmacy for lunch when i was next in line and now I have to wait to get my antibiotic prescription until they're done eating. I understand that people need and deserve lunch breaks, but why are they all going together and closing the pharmacy? That makes zero sense to me. Imagine if all retail stores closed at random times because everyone went on break together? It's RIDICULOUS. So now I'm sitting here in the parking lot waiting for The 24 hour pharmacy to reopen. I need to switch pharmacy's.
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May 2022 by Jennifer B.
Pharmacy is awful lately and then with the drive thru window closed on weekends, even worse. They don't get meds out on time and they are very nonchalant about it. I waited seven days for my moms meds which were for seizures. Was supposed to be three days from the auto refill date which they never auto refilled even though I called. Then they gave three days of pills to hold her over. Then they said in three days it would be another two days. Wtf! And the flippancy in which it was handled was ridiculous. Another thing is one of the pharmacists in January gave my moms one time courtesy through Ins to the rehab center rep that lost her inhaler bc the rep lied and said my mom lost it. Do better. Bc these incidents and I've only mentioned two are causes for further action and although I've yet to take them if CVS keeps messing around w peoples meds and money it's going to be an issue.
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October 2021 by Nancy E.
My last resort always. Most unfriendly uncaring staff, especially weekends. Tiny strip mall, always filthy outside. Avoid at night. Walgreens a few feet away a better option.
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April 2021 by Dan H.
Avoid at all costs. Ive had multiple miscommunications which led to me being vacant of several of my medications, Lithium included. Today i went in to fill a medication. A med ive been filling at this cvs for about a year. I brought the bottle with me to make sure there were no mistakes. The staff worker didnt even glance at the bottle and asked me for my info. She then proceeded to tell me they needed a doctors approval to refill my script, even though on the label of the bottle, it read i had a refill left. Keep in mind she still hasnt looked at the bottle. I then ask for the pharmacist who is as rude as they come to me. She ended up finding out THEY WERE TRYING TO FILL MY MEDS FROM A YEAR AGO. All i got was an "Oh...sorry" Team CVS!!!