Beauty Castle is a reliable beauty supply place that always has what customers need. It is well organized and stocked. The counter staff are friendly and knowledgeable. There is a free rewards program. The manager is strict about product returns and opening to try or test. Customers can open a jar to smell the product but not touch or try. The manager’s rules cause frustration, but the solution is reasonable. The store is amazing and has everything for hair and some makeup items. Customer Service is awesome and everyone is polite. It feels like a wig heaven. Some customers feel watched by the Asian manager. The wig lady could use more training on hair color matching but is very sweet and super helpful.
